Spectrum Store

Category: Internet service provider

Address: 867 Dawsonville Hwy Suite 820, Gainesville, GA 30501, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Brayer Salmeron

Oct 20, 2022

Really good service quick and easy

Maria Martinez

Oct 14, 2022

Too long of a wait there is no system on taking customers as they come in. For mobile service else is better than this company, too many issues with service.

Hector Lucca

Sep 30, 2022

You have to be careful, before they were very jealous of their clients, now it seems that they don't care. I had an internet service only and I paid $19.99 and they raised it without saying anything to $54.72 and then to $64.99 despite being an elderly person they didn't care and that if I wanted to lower the rate then I would have to accept a plan ofTV. I told them that I wanted to give up their services and they asked me for the equipment, but I told them that I had just paid next month and they told me that this is not their problem and that if I deliver it by the due date they would charge another month. I understand that this is an abuse and if anyone knows a director or manager, it would be very good if they gave him knowledge of what happened. All this happened in Gainesville Georgia, I am Mr. Lucca, and I am not afraid to identify myself and even less to point out the couple of employees who treated me so badly and with such a disgusting unprofessional attitude. In Spanish, In Spanish You have to be careful, before they were very jealous of their clients, now it seems that they don't care. I had an internet service only and I paid $19.99 and they raised it without saying anything to $54.72 and then to $64.99 despite being an elderly person they didn't care and that if I wanted to lower the rate then I would have to accept a plan of TV. I told them that I wanted to give up their services and they asked me for the equipment, but I told them that I had just paid next month and they told me that this is not their problem and that if I deliver it by the due date they would charge another month. I understand that this is an abuse and if anyone knows a director or manager, it would be very good if they gave him knowledge of what happened. All this happened in Gainesville Georgia, I am Mr. Lucca, and I am not afraid to identify myself and even less to point out the couple of employees who treated me so badly and with such a disgusting unprofessional attitude.

Felipe Ju

Aug 31, 2022

If you came to pay your bill then expect to wait at least 1 hour till they assist you. The worst part is they lough and talk to each others while other customer wait.

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Questions & Answers

Google is wrong for location

Jawanda Morrow | Oct 23, 2019
macario bravo | Oct 22, 2021

I can't see the Tv

Is there live people at the Gainesville spectrum office?

Janie Whitlow | Oct 23, 2019
Anna Banana Justus | Oct 23, 2019

Yes Janie

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How the heck do we report a cable outage can't find a number for a service request

George Cantrell | Oct 23, 2017
Stan Bernstein | Oct 23, 2017

Customer No Service!

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What time does the new location close?

Katheryne Cline | Oct 23, 2019
James Brown | Oct 23, 2019

6:00 pm

Can you return equipment here???

Savannah Turner | Oct 23, 2019
Wendy Mendoza | Oct 23, 2019

No they have moved to a new location. They are now located on Dawsonville Hwy beside Rue 21 and they will ask for a valid DL or Picture ID.

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I just want to ask how I'm doing to get rid of the cable from the 2163 Bowman Dr. GAINESVILLE Ha. 30504 that we built in front and the cables were inside the room

Benita Estrada | Oct 23, 2019
Fernando Gonzalez | Oct 23, 2019

The owner of the service that contracts the service has to call the attention of the spectrum client so that they can do the pertinent thing and remove or change the cable or cables.

Where exactly is your service provided??? I live in Lula Ga do u provide service here???

FREDDIE HARRIS | Oct 23, 2019
Scott Sanders | Oct 23, 2019

Covers parts of lula. You may need to put in a service ability order to see if you address is.

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Is anybody else without cable? Just went out about 10 min ago

Jimmie Mcphatter | Oct 23, 2018
Dale Peters | Oct 23, 2018

My TV is still working.off Thompson Bridge Road close to Kroger.

Ay serbisio las 24 horas en linea

Mari Mendoza | Oct 23, 2018
yaimi chaviano abreu | Oct 23, 2018

Yes, but I do not recommend spectrum tube service until recently and it was terribly wrong.

When will cable service be restored, been out for several days.

Jim Szalay | Oct 23, 2017
Stan Bernstein | Oct 23, 2017

As bad as their service is, probably weeks!

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