Address: 11534 Middlebrook Road, Germantown, MD 20874, USA
Phone: +18888426328
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: 9AM–2PM
Agbor Clementine
They are fast, welcoming, professional and very reliable.
Duane Heaton
After having trouble with cashing a money order, Cory at the Germantown branch was able to help me complete safely depositing it into my checking account! His calm and smooth style helped me through this challenge! Outstanding customer service and care!
Shema Hitchens
BEWARE!!! An employee from this location is calling from the navy federal phone number will state some of your information to gain your trust then empty out your entire account. When you put in a fraud claim navy federal cant even give you reassurance that your claim is being processed everything is by word of mouth. Your accout was hacked and all you can receive is their word it's being taken care of. Nothing by email or e-message but they are quick to send you messages about other stuff. If 35,000 dollars was stolen from someone's account they need more than just your word!!!!!!!!!
Adrian Valeriano Fortuno Espiritu
I have been banking here for more than a couple of years now and have not had any problems. Today however, I was turned away and was told to cash my check at Wells Fargo instead, as the paycheck from my work was issued by them. They used to cash it here without any problems. I have never heard of this before. On top of that, the service representative did not know what she was doing and had to consult another associate, who did not seem to know what she was doing either. I am not coming back to this branch unless I absolutely have to. This is ridiculous!
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There is a notary on site at the Middlebrook (Germantown) branch. No fees are assessed for members.
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