Ramada by Wyndham Roanoke

Verzhine Owens

Oh my. Be aware! We thought this was a hotel for a quick stop but from other google reviews and what we saw this might be in fact a homeless shelter. I wonder the cleanliness of the entire place including beds and furniture. I didn’t get the sense of this place fully when I booked on a third party site.

Tina Zawisa

It won't let me post zero stars. I work for a travel agency and this was a very disappointing experience. The room was very dirty. There was a 1/2 of used bar of soap in shower. Shower was not clean, rusted out and didn't look like it was cleaned in months. There were several lights in the room but half of them didn't work or have light bulbs in them. There were burn holes on the bed, both bedspread and sheets. One pillow for each bed, the room had 2 beds. The towels were stained. I was so disgusted I canceled my other reservation for later in the week. I did not complain to the front desk because I just wanted to leave. Also, the train was not mentioned in any of the hotel descriptions and the train came through at 2am.

Matt tS

It was OK. Would I go back? Yes. Areas of opportunity: 1. The elevator was unacceptable. It smells like hydraulic fluid inside and the carpet is worn. Steam clean it and wipe the insides down with pinesol so it smells fresh. Honestly, all carpet needs steam cleaning. Room 327 needed it and also the carpet outside leading to the elevator. 2. The pillows truly are a joke. One on each bed and they're razor thin. I had to take both from each bed in my room to make one usable pillow. There would be two larger pillows on each bed 3. The sheets had burn holes. You need to charge customers who cause these holes and immediately replace the sheets. Not pass them on to the next customer. What I liked: 1. The guy at the front counter was great. Very friendly, sociable and professional. Check in was easy and quick. 2. The bed was fairly comfortable, the room included shampoo and the tv worked. The room didn't stink either. No bugs 3. The shower was in decent condition. I've been to a lot of budget hotels and usual the bathrooms are always the weakest point. This one was acceptable.

Harry Kerr

Hotel is rundown. Room was dirty, TV and lights did not work. Furniture was badly damaged. Elevator had faint smell of urine. In my 30 + years of traveling, this is the worst hotel I have ever stayed. Was booked for 2 nights, I checked out after 1. The only reason I stay the one night was due to getting into town late. Besides being dirty, it felt dangerous. In fact Domino's Pizza no longer delivers to this property because of their drivers being robbed. However, I will say, the staff at the front desk were pleasant.