Sharonview Federal Credit Union

Brad Salyers

Worst customer service in the banking world

Shaina Burnside

The worst bank I've ever experienced! My family and friends have seen all of the issues I've had and have tried to talk me into closing out my account but I've tried to give them chance after chance. I finally came to my breaking point when they wouldn't waive a NSF of a purchase that I didn't authorize. I even gave them a letter from PayPal stating that they investigated the charge and that I didn't authorize the payment so the bank would need to waive the fees. I went to the bank handing them the letter after customer service still declined to honor the letter. Well, the teller and branch manager both said that they wouldn't waive it either. I also tried to close out my account but now I have to wait 5 days to close it out because of a pending charge from a Pizza Inn visit over a week ago. The weekend of my honeymoon, they shut my card off because too many charges back to back to them seemed like "fraudulent" charges and I couldn't call them because it was on a weekend. They also did it in the middle of a girls trip to Cancun, after I had already called them before we left to let them know that I would be using my card out of the country. Stay far away from Sharonview!

Joshua Kirkendoll

ATM at the Greer location is always down

Pawsable Poodles

I went to Sharonview to get some help with my on-line banking, order checks and try to set up Venmo (I am not techy). The wonderful teller was able to help me with most of it, so I thought maybe she could help me with Venmo. She wasn’t able to, but she got “Amanda” to help me! She was very helpful as she walked me through the process! I cannot say enough positive things about these ladies! Thank you!