HPTautosport

Tommy Scott

I bought some DSM axles from them and I had an issue with both front axles not fitting. I ordered these axles and they took over 8 months to get to me, mind you HPT had my money all along. I had to constantly follow up with them to ensure I would get my axles, because they could not be bothered to keep me updated. When I did get the axles as stated the front axles did not fit (which did take some time for me to put in because project car), there was simply no way for them to work with my AWD car. I reached out to insane shafts and they were responsive then went ghost. I contacted HPT who was not much help. I finally was able to get insane shafts to refund my money (after many emails and calls) but they would only refund me what HPT paid for the axles which was clearly not what I paid (not to mention I had free shipping but had to pay $140 to send them back) and when insane shafts reached out to them on my behalf they basically wiped their hands on the issue and said the refund window has passed. I will not recommend them nor do business with them again from this interaction.

cisco 713

So as I mentioned previously to HPT Autosport , I am a big shopper when it comes to car parts. They literally had everything I needed at the current moment at a great price and quick delivery. I have had horrendous customer service experience with another large online automotive parts dealer who I frequently used. Thanks to HPT Autosport for providing me with your service but primarily reaching out and actually caring about your customers experience and satisfaction. I look forward to a long friend ship and continued customer service.

Frankie Mann

Came day it said just an hr or too late

Jack Luchs

Great place to order from with best prices online....