Aeroflow Urology

Category: Medical supply store

Address: 65 Beale Rd, Arden, NC 28704, USA

Phone: +18442765588

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

yolanda rind

Oct 26, 2022

Wouldn’t make it without you

Vickey Rohac

Oct 26, 2022

Whether your talking to a young, old, middle aged, special needs person, male, female on the phone they always I mean ways make me very comfortable!!!:)I commend you Aeroflow and your peeps for that.

Tiffany Robertson

Oct 25, 2022

Great customer service! Love that they email you each month when it is time to send in your next month's order of products. Easy to change sizes when you need the next size up, no need to deal with pediatrician or referrals just call them up and say what size you need for the following month.

Simone Murphy

Oct 25, 2022

Need more color with the good brand. It's sad😣

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Questions & Answers

is it possible to stop receiving one of the products i get and am invited to???

Priscilla Roman | Oct 25, 2021
Aeroflow Urology | Nov 29, 2021

Hi, Priscilla. If you give us a call at 844-276-5588, one of our Continence Care Specialists will be happy to assist you. Our office is open Monday-Friday, 8am-6pm EST.

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Does medicaid cover these supplies?

Elaine Martinez | Jul 27, 2022
Carol Guastaveno | Jul 27, 2022

Yes

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I had a hysterectomy and 70. I use Poise long pads 5. Is there better one's that come inn long? What kind of wipes? I use them but on Medicare it's expensive for the little you make. Was using Always but doesn't hold much urine .

Linda Sninchak | Mar 29, 2022
Shelly Rupp | Mar 29, 2022

As Pipsqueak said your best bet is to call and speak with one the the aeroflow representatives, they extremely helpful and knowledgeable about all of their products, plus they mail the products to you in plain boxes with no identifying marks on the boxes. I'm not sure about medicare but I do know medicaid once approved pays for most all the products except for the wipes (which are like baby wipes)

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Is this place legit? Or a scam?

Kate Stotler | Mar 29, 2022
hazel hamann | Mar 29, 2022

Very legit! Call them and they will bill your insurance for incontinence supplies and ship them right to your door

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Do they send you gloves

Brenda Solomon | Oct 22, 2022
Aeroflow Urology | Oct 24, 2022

Hi, Brenda. Yes, we are able to provide gloves. However, your coverage of certain product types will be dependent upon your particular insurance policy and the state you live in. Please let us know if you have any additional questions.

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Is there anyway I can get more wipes?

Lorena Greenman | Aug 26, 2022
Chas Rosine | Aug 26, 2022

What can I do to get wipes

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Ive spent so much money on wipes over the last 16 years! y'all know how hard it is to wipe adult sized poos with toilet paper? It does NOT work!! You end up with a bigger mess than you started with!! Lol. Are there any wipes covered by Medicaid

April Carroll | Jun 27, 2022
Aeroflow Urology | Jun 27, 2022

Hi April, we do offer adult wipes through Medicaid. Your coverage for these will depend on your specific state guidelines but we would be happy to check into this for you. Feel free to give us a call at 844-276-5588!

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My doctor faxed over my prescription for he did this on Friday february 4th 2022. How long from that time does your order arrive

Mary Fiengo | Feb 27, 2022
Aeroflow Urology | Feb 27, 2022

Hi, Mary! Shipping times are typically 3-5 business days from the time we receive the signed paperwork from your doctor. Since it has been longer than this time frame, please give us a call at 844-276-5588 and we will be happy to check into your account. Our office is open Monday-Friday 8am-6pm ET.

I would like to know if it's possible my insurance cover anything else that i need?

Antoinette Christian | Jan 28, 2022
Mary Shamp | Jan 28, 2022

I have Medicaid and it covers bed pads and incontinence underwear

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I am 45 years old and am having bladder leakage issues. I receive government assistance. Am I eligible?

Priscilla Roman | Oct 25, 2021
Aeroflow Urology | Oct 25, 2021

Hi, Priscilla. We would be happy to help you determine your coverage for these products through insurance. Please submit your information through the form below. Our Continence Care Specialists will work with your insurance company and doctor to verify your coverage and will contact you via phone or email within 1-2 business days with an update. Please let us know if you have any additional questions. https://aeroflowurology.com/supplies-through-insurance

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What happens if my granddaughter still isn't trained by 5?

Priscilla Roman | Oct 25, 2021
Aeroflow Urology | Oct 25, 2021

Hi, Priscilla. We offer pediatric products for children with an underlying medical diagnosis that causes pediatric incontinence. If you would like to check your eligibility for coverage of our pediatric products, please fill out the form below or give us a call at 844-276-5588, and one of our Continence Care Specialists will be happy to assist you. Our office is open Monday-Friday 8am-6pm EST. https://aeroflowurology.com/diapers-through-medicaid

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Is this service good for someone like me? I have some leakage issues and wondering if they will help me.

Velnar Spencer | Oct 25, 2021
Aeroflow Urology | Oct 25, 2021

Hi, Velnar. Yes, our services and products could be great for your needs! We offer a variety of bladder control supplies from light to heavy leakage. You can check your eligibility to receive our products here: https://aeroflowurology.com/supplies-through-insurance or learn more about our main product types here: https://www.youtube.com/watch?v=6z0TEWrBOUA&t=1s

I am a case manager working with Medicaid in Louisville KY. some of my clients need supplies such as pullups, briefs, women pads, underpads, sanitizer, masks, cloves. etc. which kind of information do you need to provide clients? how long it takes?

S Ali | Oct 25, 2021
Aeroflow Urology | Oct 25, 2021

Unfortunately, we are unable to supply menstrual pads, hand sanitizer, and masks through insurance. However, we would be happy to help your clients determine their coverage for incontinence products through insurance. They will need to provide their personal information and insurance information through the form below. Our Continence Care Specialists will work with their insurance provider and doctor to verify their coverage and will contact them via phone or email within 1-2 business days with an update. Please let us know if you have any additional questions. https://aeroflowurology.com/supplies-through-insurance/

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Does medicaid pay for the personal cleansing clothes

Michelle Nance | Oct 25, 2020
Aeroflow Urology | Oct 25, 2021

Hi, Michelle. Your coverage will be dependent upon your particular insurance policy and the state you live in. However, we do supply wipes, and we also offer wipes for purchase.

i want to check on my order

rainbo | Oct 25, 2020
Aeroflow Urology | Oct 25, 2020

Hi Joandana, we would be happy to check on your order. Please give us a call at 844-276.5588. We look forward to hearing from you.

Are these adult diapers made with "latex"? Because I itch a lot while wearing them. And they don't fit like the depends do, these are too loose.

Lynn Palmer | Oct 25, 2020
Aeroflow Urology | Oct 25, 2021

Hi, Lynn. We offer several different medical-grade options that are latex-free.

How do I know if you received my order

Candace Swindler | Oct 25, 2020
Aeroflow Urology | Oct 25, 2021

Hi, Candace. Order confirmations are typically sent via email. However, sometimes our emails can be found in an individual's "spam" or "junk" folders. If you give us a call at 844-276-5588, one of our Continence Care Specialists will be happy give you an update on your order status. Our office is open Monday-Friday, 8am-6pm EST.

Do u have supply delivery in ct

Janice Myers | Oct 26, 2019
Aeroflow Urology | Oct 25, 2021

Hi, Janice. Yes, we do deliver to Connecticut.

Does aeroflow ship to Wyoming?

Veronica Loomis | Oct 26, 2019
Aeroflow Urology | Oct 25, 2021

Hi, Veronica. Yes, we do ship to Wyoming.

Do you need a prescription to buy in & out catheterization kits?

Judie Bowman | Oct 26, 2018
Aeroflow Urology | Oct 25, 2021

Hi, Judie. Prescriptions are not required to purchase catheters. However, prescriptions are required in order to receive catheters through insurance. If you would like to check your eligibility for coverage, please fill out the form below or give us a call at 844-276-5588, and one of our Continence Care Specialists will be happy to assist you. Our office is open Monday-Friday 8am-6pm EST. https://aeroflowurology.com/catheters-through-insurance

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