Better Business Bureau of Middle Tennessee & Southern Kentucky

Category: Non-profit organization in Nashville, Tennessee

Address: 25 Century Blvd Suite 101, Nashville, TN 37214, USA

Phone: +16152424222

Opening hours

Sunday: Closed

Monday: 8:30AM–3:30PM

Tuesday: 8:30AM–3:30PM

Wednesday: 8:30AM–3:30PM

Thursday: 8:30AM–3:30PM

Friday: 8:30AM–2PM

Saturday: Closed

Reviews

James Baker

Oct 19, 2022

I cannot figure out how post a complain on there

Tony Troiano

Oct 11, 2022

I recently visited the Grogan Jewelers store several times at 1800 Galleria Boulevard in Franklin, Tenn. This was my first time in Grogan and my reason was I was searching for what I call a "dress watch." Indecisiveness prompted the numerous trips as I could not make up my mind. Each time I visited was a performance of ultimate customer service. Rob Cornett was my primary contact, but every member of the staff was professional and unbelievably nice. Not only were they inquiring if they could help in any way, but they engaged in conversation and even offered refreshment. I am reluctant to list names for fear of missing someone. However, beside Rob there was Mitchell, Haley and TIna. By my last time in the store I was actually not only excited about obtaining my watch, but I was looking forward to seeing everyone! Rob certainly knows his craft, is beyond helpful and exercises extreme patience. I studied several watches, narrowed them down, then went back and forth over several days before finally selecting one. He provided information in detail along with personal advice. All his work was greatly appreciated. Again, it was a most satisfying experience with the Grogan employees and I am beyond happy with my watch. The standard for customer service at this location is excellence!

Mitchel Bone

Jul 18, 2022

The Middle TN BBB is awesome

Lucille King

Jun 27, 2022

They are no better then google! Has machines doing their work for them. And never calls a customer back. Going try facebook and see if they are like you guys

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Questions & Answers

I was asked to carry a weapon to work without authorization. How should i react? I have also been recieving different treatment than everyone else. I do my best when everyone does thier minimum. How do i expose this?

dana lucas | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, employee and employer disputes are beyond the purview of BBB, however the Tennessee Department of Labor would be the best place to get started with this issue. You can reach them at (844) 224-5818 or you can visit their website at https://www.tn.gov/workforce.html.

Does anyone know anything about Mark Cook or Cook's fencing out of Franklin, Ky?

TAMMY TURSKE | Oct 22, 2019
J W Stafford | Oct 22, 2019

Haven't heard of them. I'm sure if they have done anything shady or underhanded the better Business bureau knows of them

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Is there such a Center for Voter Information on 707 Main St. #404, Nashville? I keep getting mailings from them telling me about my voting history??? Why? I think it may be seeking further info.

Marilyn Haddock | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Hi Marilyn, Thanks for reaching out. If you would like to file a complaint, please visit www.gobbb.org. Thanks!

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Is the mortgage company, : LoanDepot a reputable company? Are they recommended by the BBB

Linda Treece | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Linda, LoanDepot is one of our Accredited Businesses, which means they adhere to our Eight (8) Standards of Trust. Please visit their business profile at bbb.org to learn more.

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Is SourceSouthern LLC a trustworthy company?

John Stubbert | Aug 22, 2022
Better Business Bureau of Middle Tennessee & Southern Kentucky | Aug 22, 2022

Thank you for your question. We suggest visiting BBB.org and you can find trustworthy businesses there. You can also search any company you are interested in hiring at our BBB.org site.

Has Fithearing LLC had any complaints filed

Marvin De Nooy | Jun 23, 2022
Brent Clinton | Jun 23, 2022

I'm not sure. I can't say yes, and I can't say no. But I can find out

can you give me any feedback on "Nashville Singles"?

Jane Theis | Apr 24, 2022
Better Business Bureau of Middle Tennessee & Southern Kentucky | Apr 24, 2022

Thank you for contacting BBB. Unfortunately, we do not have a business profile on that particular business. Be sure you understand any contracts prior to signing them and be watchful for any red flags.

Who do u call to report a liquor store paying cash under the table and not reporting to the IRS

Kerry Bolden | Nov 25, 2021
Better Business Bureau of Middle Tennessee & Southern Kentucky | Nov 25, 2021

Hello DeAndrea, we would recommend contacting the Tennessee Alcoholic Beverage Commission about the issue. Here is the section of the TN state government website for the commission: www.tn.gov/abc.html. They also have a complaint form that may be used on that page.

Is US Service Animals website for real or is it a scam?

Jennifer Seagroves | Oct 21, 2021
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2021

BBB does have a US Service Animals LLC listed on BBB.org/search. You can find the website and contact information they have listed on their profile at https://www.BBB.org/us/la/covington/profile/service-animals/us-service-animals-llc-0985-90014327. If the website you refer to is listed on that profile, it is more likely that it is a legitimate website. If that is the right business, you can also contact the BBB listed on the profile to confirm with the BBB that works directly with the organization.

Is the Gift Exchange that is circulating on FB a scam or is it legal?

Faye Kinzer | Oct 21, 2021
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2021

Hello Faye, we would need more information to give a direct answer; however, we tend to see gift exchanges circulate during the holidays that are fraudulent, or unintentionally illegal because they fall under pyramid schemes. If you can, report the post to BBB.org/scamtracker so we can investigate further. Read more on gift exchanges here: https://www.bbb.org/article/scams/18854-bbb-warning-secret-sister-gift-exchange-is-illegal

I ordered a chainsaw from a site on facebook it took almost 3 months to get here then when i got it . The item i got was a chainsaw chain with a nylon strap on each end of it. I payed 34.95 what should i do ?

Christopher Kemp | Oct 21, 2021
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2021

Hello Christopher, could you tell us the name of the business you purchased this chainsaw from?

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How do I update a complaint I previously made to indicate my complaint has been resolved?

Herm Becker | Oct 21, 2020
Bette Swinney | Oct 21, 2020

If you have phone number call them and give them the complaint number. If you don't have phone number, google them for address and put complaint number on the note you're going to send and just let them know it's been resolved

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I recently quit my job. The operations manager of that job texted me saying he was going to use my last paycheck to cover costs of this past weekend... I'm just curious as to what actions I should take??

Trevor Blewett | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Nov 25, 2021

Hello Trevor, thank you for contacting your BBB. We recommend for anything relating to employee and employer relations you contact either the Tennessee Department of Labor at 844 224-5818 or the Kentucky labor cabinet at 502 564-5550.

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Has anyone had trouble with Home Depots roof installation after 5 year ours is leaking in our dining room. They say call Gen Pac cant find their location

Kathy Mueller | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2021

Hello Kathy, we would recommend you file a complaint with Home Depot on BBB.org/complain. Filling a complaint will give us more information on your situation and let us see how we can assist both you and the company.

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Just received a letter and temporary card in the mail from AMAC (Assoc. of Mature American Citizens) and want to know if that is a legitimate organization in lieu of AARP (which I do not subscribe to cause they've become super liberal. EMAIL ANS

Bobbi cole Meyer | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Bobbi, AMAC's BBB profile can be found at: https://www.bbb.org/us/ny/bohemia/profile/associations/association-of-mature-american-citizens-inc-0121-122665

Does anyone know anything about Wesley Fiancial group and their cancellation on timeshares.Thanks

Joy Cummings | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Joy, if you are referring to Wesley Financial Group, LLC, you can find information on them by searching "Wesley Financial Group, LLC" at BBB.org/search. We recommend you also read this study BBB conducted on the timeshare exit industry: BBB.org/TimeShareExitStudy

What are the labor laws in Tennessee? My son just moved there and his place of employment is working there employees 7 days a week some 12 hour shifts and no days off

Cindy Larson | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Cindy, thank you for contacting your BBB. Tennessee Department of Labor would be the best place to get started with this issue. You can reach them at (844) 224-5818, or you can visit their website at https://www.tn.gov/workforce/employees/labor-laws.html

so i live in apartment complex. and someone ran they car into my bedroom apartment. an my apartment manager is not trying to help or move me into another building. its no communication going on im just confused. its more to the story.

Nakel Chatman | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Nakel, we hope everyone is alright from this incident. If you would like to file a complaint with the apartment complex company, you can do that at BBB.org/complain.

Who owns Mountain View Inn motel

Pat Grant | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Pat, could you give us some more information? Also, you can search the company on BBB.org and see who we have listed as the owner of the company.

Is Hope for Domestic Violence a legit charity and any info would be appreciated

Carole Jackson | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, we always suggest looking at charity rankings on a watchdog website like www.give.org or charitynavigator.org before giving. These websites rate nonprofits and allow people to find out more about the organization and how donations are spent. This should bring more clarity to the decision and also give you some peace of mind. Here is also a link to an article that may help https://www.bbb.org/article/tips/13990-bbb-tip-giving-tuesday if you have any other questions feel free to reach out.

Do you have any complaints for a company called Black Butterfly Beautiful

Vanessa Carter | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello Vanessa, thank you for contacting us. According to the contact information on Black Butterfly Beauty they are based out of Memphis so we would refer you to BBB of the Mid South (https://www.bbb.org/local-bbb/bbb-of-the-mid-south)

Has any one file a complaint about TAKL

mike karakostantis | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, thank you for reaching out. If you are referring to TAKL inc the profile can be found at https://www.bbb.org/us/tn/brentwood/profile/home-services/takl-inc-0573-37138357

Problems with TAKL

mike karakostantis | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Thank you for your question. If you have a concern with the business submit them on the business profile.

Has anyone had a complaint on the Gray Dresses websight

Teresia Diane | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

If you can provide some more information, You can also always search BBB.org/search for all the information we have on the company.

Is the American senior benefits of United World a reputable company ?

Rose Finney | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, thank you for reaching out. We would like it if you could provide some more information, You can also always search BBB.org/search for all the information we have on the company.

Can your employer give you a raise and you work for it and getting paid and they take it back a year later is that illegal

James Battle | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello James, thank you for contacting your Better Business Bureau. We would recommend contacting the department of labor for the answer to this question because it is outside of our expertise. If you live in TN the website is https://www.tn.gov/workforce.html for the department of labor.

I think Ihave been scammed. Do you know of a home health care that comes to your home and takes your vital signs and says that Medicare pays for it

Sylvia Cantrell | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, thank you for contacting your Better Business Bureau. We always recommend searching the company at bbb.org/search. If you cannot find the company then search BBB.org/scamtracker to see if anyone else has reported an experience similar to yours.

when is your next free shred day

Mary Roland | Oct 21, 2020
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Thank you for contacting your Better Business Bureau, the next shred day will be April 18, 2020 and the location is TBD.

Loan Recovery Jefferson Associates Law Firm Date: Sat, Nov 2, 2019 05:31 they keep harassing me on my email. They want me to get a pre paid visa. Is this a scam?

Brian Stenholm | Oct 21, 2020
J W Stafford | Oct 21, 2020

Sounds funny. Get BBB to run a check when there open Check for resent complants

How good is TX Repairs and Thomas Louis at fixing Computers

steven carter | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Hello Steven, to see what information BBB has on this business, please visit our website at bbb.org and see what has been listed.

What rating does Test my water have

Stephanie Francis | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Hello Stephanie, we do not have a rating for a business called "Test my Water." It appears there is no business listed under that name in our system. If you would like to find an accredited business, visit bbb.org.

Is the art atelier in Franklin,tn a very good place to learn?

Lucille Tupis | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Hello, our apologize for the unexpected delay in responding. To find out what other people are saying about their experiences at a business search for the business profile at BBB.org/search

Does anyone here have SHS? Safe Home security? They are horrible. They did nothing they said they were going to do and they don’t answer their phones. I need help!!!

Mari Mitchell | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Thank you for contacting BBB regarding Safe Home Security. This company is headquartered in Connecticut. Below is the link to their BBB Business Profile. You may review the information as well as file a compliant on this page. https://www.bbb.org/us/ct/middletown/profile/burglar-alarm-systems/safe-home-security-inc-0111-47000796

Trying to get any information on American Water Resources services. Is it affiliated with Metro water

Peggie Mitchell | Oct 22, 2019
J W Stafford | Oct 22, 2019

You can call down there and get information over the phone if they've had complaints filed against them. But you have to go down there to file complaint

What is the rating for Barrett Roofing?

Alicia Mason | Oct 22, 2019
Melanie Thompson | Oct 22, 2019

Hi Alicia, Below is the link to Barrett Roofing's BBB profile. Copy and paste it into your browser and you can read reviews and complaint information. https://www.bbb.org/us/tn/nolensville/profile/roofing-contractors/barrett-company-0573-11443

How do you rate Frontier Basement Systems in here in TN?

Kathy Ware | Oct 22, 2019
Melanie Thompson | Oct 22, 2019

Hi Kathy, Below is the link to Frontier Basement's BBB profile. The business location is in Joelton, TN. https://www.bbb.org/us/tn/joelton/profile/waterproofing-contractors/frontier-basement-systems-0573-37004933

What is complaining for keto diet pills

Diane Rodgers | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 21, 2020

Diane, thank you for contact your BBB. If you would like to open a complaint or dispute against a company, you can do that at BBB.org/complain. If you would like tips for purchasing diet supplements or products, view our article at https://www.bbb.org/article/news-releases/16895-bbb-tip-supplements-and-other-weight-loss-products.

What are the ratings of CARITE on Dickerson rd with the BBB?

Janet Seay | Oct 22, 2019
J W Stafford | Oct 22, 2019

You'll probably have to go down there in person and ask. You might be able to do it over the phone?

Is there Rhoades Car in Hendersonville, Tennessee

HOLLIS BINTLIFF | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Thanks for reaching out. Please visit our website at www.gobbb.org to see if there is a business profile listed. Thanks!

Will the social security office call you and say that there are some problems with your account?

Barbara Phillips | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Hi Barbara, Thanks for reaching out. Before you give out any personal information, please call the social security office and verify that they are the ones who has reached out to you.

Anyone tried LT 360?

George Davis | Oct 22, 2019
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2019

Hi George, Please visit www.gobbb.org to see if they have a business profile. Thanks!

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BBB rating for Asurion, 648 Grassmere Park Nashville, TN 37211

carole j Allbritten | Oct 22, 2019
Tony Brown | Oct 22, 2019

Goggle www.gobbb

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Is the freedom debt relief company a reputable company

Charlie M Jordan | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Charlie, Thanks for reaching out. Please check our website at www.bbb.org to see if Freedom Debt Relief's Business profile is listed. If so, it will show their BBB rating and any reviews or complaints.

Is there a group established against Castle Law Group and Wyndham Vacation Ownership to sue or regain the money we've paid upfront for being scammed? If so, please share the information for all of us to see and move forward with our plea.

Brenda Keown | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Brenda, Please report them to the Board of Professional Responsibility of the Supreme Court of Tennessee at http://www.tbpr.org/ Thanks for reaching out.

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Nucific. Is this supplement healthy and benefits from taking help the digestive system?

Carolyn Butler | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Carolyn, thanks for reaching out. Please visit www.gobbb.org to see if the company has a business profile. Thanks!

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How do you find a company address , when you only have the po box # and state , needed for a small claims court , thank any and all for the help ,

Kenneth Lee | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Kenneth, If you know the name of the company, you can visit www.gobbb.org to see if they have business profile with us. Thanks for contacting BBB.

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Does anyone know who I can contact about my phone number being cloned or spoofed..I get several calls a day from people who think I called them to say the least..Any suggestions on whom to contact stop this headache??

Kimberly Washington-Mallard | Oct 22, 2018
Better Business Bureau of Middle Tennessee & Southern Kentucky | Oct 22, 2018

Hi Kimberly, thanks for reaching out. Please contact fcc.gov to report the calls.

Does anyone know anything about a work at home job called Computer Oasis ?

Diane Trometer | Oct 22, 2018
Tony Brown | Oct 22, 2018

Call the company or google it

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Do you know anything about a company called The New Tennessee at Fifth Third Centre, 424 Church Street, Nashville TN 37219. Is this a legitimate company and does it belong to the BBB?

Michael Stoner | Oct 22, 2018
Tony Brown | Oct 22, 2018

They have good views and bad views. Dont trust it right know!!

Any advice on garland rv center Hopkinsville ky?

Sara De La Cruz | Oct 22, 2018
Tony Brown | Oct 22, 2018

Need to improve

I am buying a house and I have made it to the stage of getting it inspected. The appliances included was a stove and refrigerator. The refrigerator is not working but was listed as coming with the house. The owner is refusing to fix or replace. I ha

Rhonda Mayes | Oct 22, 2018
Tony Brown | Oct 22, 2018

She need to buy another frig!! Get u a lawyer and sue them!!

What is a good disposal company representing the Bellevue area?

Gene Gough | Oct 22, 2018
Tony Brown | Oct 22, 2018

Ask bbb they have info!!

Fedtaxrelief good co. bad co. please answer.

Kenneth Furlough | Oct 22, 2018
Kenneth Furlough | Oct 22, 2018

I'm not sure I can answer these questions, I'm a patient there.

I want to check on a business to see if it's legit, Federal Government Grant, they are offering me a grant in my account, they want my bank routing number, and accont number.

Sonya Savage | Oct 22, 2017
Bertha Domres | Oct 22, 2017

Anybody that is asking for that information unsolicited from you is a scam. Never give out personal info.unless you know the company and have dealt with them before.

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