VyStar Credit Union ATM

Crystal Henderson

I can't say enough good things about the service at this branch. More specifically, about Katie E. I was not a Vystar customer but came in with my mother to assist her with dealing with the passing of my father. Katie is compassionate, engaging, and an absolute sweetheart. She helped us through everything and was so patient and positive. Considering the stress I know she and her coworkers have probably been suffering due to the recent technology issues, her bubbly and supportive personality was especially impressive. I am going to be moving my accounts from the big national bank I am with now to Vystar based on the incredible level of service I witnessed.

Brooke welling

I went in to use VyStar’s coin machine to cash in my coin collection. Upon approaching the teller window, I was greeted by Brittany Jarrell. She was kind, warm, and professional. Brittany not only helped me deposit my funds into my account, but she went above and beyond to notice I had a low balance credit card (my first real credit card ever, as I am only 22). Brittany took the initiative to help me apply for a new one, and made the process quick, easy, and seamless! She got me approved for an amazing limit and made it so convenient as she texted me via their messaging system when I was approved and when it was ready for pickup. When I arrived later in the afternoon to get my new card, she had not only my card but all of paperwork all nice and neat in an envelope ready for me! VyStar has been experiencing some frustrating issues lately with their mobile app, but I’ve been a loyal member for years now. After my experience with Brittany yesterday, I’m happy to say I will not be leaving anytime soon! Shout out to you Brittany, VyStar is so lucky to have an awesome representative like you!

Brandon Ellis

I came in recently to deposit a check and was helped by Ben, who was very kind and helpful. All of the employees there are very nice and patient, which I appreciate when it comes to something important like handling my bank accounts.

JJ INC

Went in to get a new debit card. Waited in teller line for 10 minutes. Once I was helped I waited 40 more minutes for the card. Would be nice if maybe you had a front desk that could just print it out instead of waiting around in the teller line. Y’all are starting to become a joke and act more and more like a bank these days. Oh also to mention the debt card looks like it was dragged on cement and then given to me. Community first is looking better and better each day to switch b