ABC Rug & Carpet Cleaning Service

Category: Carpet cleaning service in New York

Address: 888 Broadway 2nd Floor, New York, NY 10003, USA

Phone: +19179051560

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5PM

Saturday: 8:30AM–2PM

Reviews

Mariellen Sereduke

Oct 21, 2022

Did a good job but was overcharged and am still waiting on a credit. Jo was helpful and courteous but you need to watch what was charged

Jody Krause

Oct 6, 2022

The cleaning job was terrific. The rug looks beautiful!

Ann Davis

Jul 21, 2022

They did a great job. My area rugs looked brand new. The men who brought the rugs to the house took great care when positioning them in the floors. I am very pleased with the service and will use this company again

Amélia Vega

Jun 17, 2022

ABC cleaners are a dream to work with. They are prompt, and get the rugs cleaned in a beautiful and thorough manner. We had several rugs that were in desperate need of getting steamed / cleaned, and they made everything easy! The pick-up crew is always reliable with timing, clean (they wear shoe covers too), and friendly. 10/10 reco, they are great and we’ve been using them now regularly ☺️

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Questions & Answers

Do you offer stain protection?

ABC Rug & Carpet Cleaning Service | Oct 21, 2021
ABC Rug & Carpet Cleaning Service | Oct 21, 2021

Yes! Fiber-Guard provides a top-to-bottom protection on the fibers found in all types of rugs and carpets, as well as fabric and leather furniture.

Do you offer a 100% Guarantee on Odor Removal?

ABC Rug & Carpet Cleaning Service | Oct 21, 2021
ABC Rug & Carpet Cleaning Service | Oct 21, 2021

Yes, we do.

What is your Fine Rug Restoration Cleaning?

ABC Rug & Carpet Cleaning Service | Oct 21, 2021
ABC Rug & Carpet Cleaning Service | Oct 21, 2021

Restoration cleaning is a specifically formulated cleaning process done by hand, by our certified rug specialists. This is our finest, most gentle, and thorough cleaning available for rugs that are old, fragile, valuable, and warrant extraordinary care. This is a distinguished service that is only offered by ABC Carpet & Home.

What is your luster wash?

ABC Rug & Carpet Cleaning Service | Oct 21, 2021
ABC Rug & Carpet Cleaning Service | Oct 21, 2021

Our master craftspeople can do almost any type of rug repair. The luster wash is our exclusive process that provides exceptional cleaning for fine Oriental rugs and carpets.

I bought 2 carpets from you in 1994-1995. I've had them cleaned by you and I am wondering if you have my records to give me an estimate on new thick padding and cleaning of both rugs? I am moving on May 3. Do I pay when you redeliver them anew?

Melissa Gallagher | Oct 22, 2019
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

Hello, Thank you for your message. Please call our office at (212) 271-9056 and speak with a team member directly. Or schedule service, by clicking here: http://www.abchomecare.com/. Thanks and have a great day!

Do you clean cowhide rugs

edith gould | Oct 22, 2019
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

Hi – good question. Yes we do hand dry clean them. We are somewhat limited to how aggressively we can clean them so we always suggest that you have them cleaned before they are very soiled. Once they get very or badly soiled the cleaning process will not be effective. Please call us at 212-271-9056 and speak with a service consultant and feel free to send us some pictures of the Rug(s) in question. Thank you.

Do you offer stitching or "surging" of two separate pieces of carpet? If so, how much would it cost?

Erik Staley | Oct 22, 2019
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

You are correct – the proper terminology is SERGING. The price would depend on the size of the rugs and one or two other variables. Please call our office with the carpet sizes, the type of carpet and we can give you a quote. Pictures always help. Our phone number is 212-271-9056. We look forward to helping you.

Are rug pads needed?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

Yes they are. We recommend them, particularly in high traffic areas. Rug pads hold rugs in place, help reduce wear, and make rugs more comfortable to walk on. We sell a variety of rug pads that can be cut to custom-fit your rug. When your rug and new padding is delivered back to you we will spread out the padding and put the rug properly on top of the pad. We make it really easy.

What about urine odors?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

Our washing process rinses urine completely from rugs and with our guaranteed odor removal processes the urine and odor are completely removed. The rug may also need additional stain removal and a price can be quoted to you.

What about fragile, old, antique or damaged rugs?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

Our expert technicians can safely clean damaged or fragile rugs without causing further damage. Cleaning methods are modified for a specific rug’s needs. All rugs are thoroughly inspected prior to cleaning to ensure any spots of concern are addressed accordingly. These types of rugs are hand cleaned by one of our CRS (Certified Rug Specialists)

What types of rugs do you clean?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

We specialize in Oriental & area rug cleaning. We also offer upholstery cleaning, wall to wall carpet cleaning and repair & restoration. Please feel free to visit our website or call us to find out more information.

Can you pick up/drop off my rug?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

Yes! Pick-up and delivery are available to customers in the NY, NJ, CT, Metropolitan area. We offer prompt, professional home appointments using our own employees. We also move the furniture that is on top of the rugs so you don’t have to lift a thing. We make it really easy. Simply CONTACT US to schedule pick-up or delivery.

I have a hole in my rug, what do I do?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

Call us! When your rug arrives at our facility, we will evaluate it and make a recommendation for repair. Our master craftsmen can reweave or add additional material to holes or spots, depending on the severity of the damage.

How long does it take to clean carpets in my home?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

The timeline on cleaning your installed wall-to-wall carpet can vary; however, most jobs are completed in one to 3 hours, with 8 hours to allow the carpet to dry completely.

I am allergic to cleaning chemicals. What can you do?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

We would recommend using our “Green Cleaning” ResponsibleCare cleaning option

Do you offer green cleaning processes?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

We have a great – completely green and chemical free cleaning process – that can be performed in your home or in our cleaning facility and it is called ResponsibleCare. All of the ResponsibleCare cleaning products including Allergy Relief Treatment are hypoallergenic, non-toxic, dye and perfume free, contain no volatile organic compounds (VOC’s), phosphates or other hazardous materials and are biodegradable and environmentally safe. In addition, they are derived from renewable fruit and vegetable seeds. The products are virtually odor free and have been specially formulated for use around people with allergic illnesses and chemical sensitivities. They can be safely and effectively used in homes with children and pets. Allergy Relief Treatment is so safe that it can even be used on your pets! Allergy Relief Treatment contains no benzyl benzoate and is not a pesticide or miticide.

What makes you different and better than other rug cleaning companies?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2018

We have our own cleaning and repair facility. It is the largest in the country! We are family owned, 5th generation business, since 1896. We have washed over 5 million rugs for over 500,000 clients. We have 3 Certified Rug Specialists (CRS) on staff and there are only 55 in the country. We offer a 100% Risk Free Guarantee and we make it really easy!

Can you repair my rugs and carpet?

ABC Rug & Carpet Cleaning Service | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

Our master craftspeople can do almost any type of rug repair. Some of the services we offer include stain and soil protection, fine rug restoration cleaning and green cleaning. Please, give us a call or visit our website to schedule service.

Do you keep records of previous purchases? I want to reorder the same carpet.

Claire Fagin | Oct 22, 2018
ABC Rug & Carpet Cleaning Service | Oct 22, 2019

We do keep records. Please call our store phone number and ask for help - 212-473-3000 If you have your old order number that would be helpful but the store can assist you either way – thank you!

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