Washington Heights Family Health Center

Benita

The doctor are excellent. But always a problem to make a appointment. I have to come in person to make appointment. that why I give one star.

E F

This place is horrible the doctor was nice but the clinic itself needs to do better. I tried scheduling an appointment for the longest when I finally get one its 2 months away & then the week of the appointment they call me to let me know the doctor wont be there and they will give me a date as soon as possible still never got a new appointment date. I switched my daughter’s pediatrician THIS ONE IS HORRIBLE !!!!!

Denise Scott

They are the worst! Where shall I began!! I am a care giver for my aunt and she has a memory impairment and demita I can’t understand she sees the doctor that’s assigned to her on her insurance card but the doctor and staff is trying to say she’s not accepting new patients and they are trying to make her see another doctor that she doesn’t like but she seen the doctor that’s on her insurance card 6 times already I see right now I’m going to have to changed doctors who wants to go to a place and u have to see different doctor every time u have an appointment and u can’t see the doctor that’s on your insurance that’s your primary care doctor and then trying to say she’s not accepting new patient but my aunt been your patient the past 4 years how is that possible if any one looking for primary care doctor don’t come here they switch doctors every time u come and when u do see the doctor that’s your primary care they try to lie and say they not accepting new patient

vanessa rosario

WORST CLINIC EVER. If you have an appointment prepare to be there alll day even if you get the earliest appointment . Apart from that if you need to call for anything even for an encounter to be left for a doctor they never answer the phone . My poor grandma has a month trying to get an appointment and a refill on her medication and nothing . I’ve even reported them to health insurance companies