Holiday Inn Express & Suites Akron Regional Airport Area

thumper styles

Omg 😁 this was the most comfortable bed and the hotel was amazing the staff was amazing 👏 😍 🙌 we had a great 1 night it was spectacular wanna. Stay when we. Come back.

A D

Really bad experience all around. We booked this hotel for a wedding weekend and spent thousands of dollars here. Got to the hotel at 5pm and the room was not ready and had to wait in my car the night before my wedding for half an hour for them to get a room ready for me. The woman at the front desk and a manager that was there at the time did try to help and speed things along which I appreciated. The hotel recommended a suite to get ready in the day of and the photos shown at booking did not look anything like the rooms we were given and were really small and cramped. We booked a conference room to use as a hospitality room from 11pm to 2am after our wedding ended but were told the night before our wedding that we could no longer use the room for that time. They instead referred us to the hotel next door (which was actually really nice and the bartender there was really kind and helpful). Our entire wedding party was supposed to have a late checkout the day after the wedding but we were greeted with an angry and rude phone call from someone named Ashley at 11:15 saying we needed to leave and that our late checkout was no longer being honored. Even after explaining to her that we booked a block for a wedding and had a 1pm checkout, she was still incredibly rude and insinuated that we were lying. We spoke with other members of the bridal party as we were leaving that had even called the night before to make sure they still had a late checkout that were told yes, but they were also called and later told they no longer had a late checkout. If you are thinking of using this hotel for a wedding block, definitely look elsewhere. This was such an unorganized experience and caused us so much unneeded stress.

Deena Maybry

Love the slender blonde lady with glasses that works the front desk! She is super sweet and has made me feel so welcome every time I've been here. The location is convenient with several quick meal options and a Target nearby. The hotel itself could up its breakfast options. But the staff is great, the beds are comfortable and the A/C works well.

Fireguy12345

Super friendly staff at check in. Clean hotel. I stay here often when I am traveling through the area. Never had an issue with this place. There will certainly acknowledge your IHG reward status.