Hilton Garden Inn Olathe

Category: Hotel in Olathe, Kansas

Address: 12080 S Strang Line Rd, Olathe, KS 66062, USA

Phone: +19138152345

Reviews

Amy Vester

Jul 24, 2022

Great place to stay. Comfortable and clean room. Air conditioner works great and perfect location for the disc golf courses.

Regan Smith

May 19, 2022

In 1 week my catalytic converter was stolen at this Hilton Garden Inn and 5 days later someone attempted to steal my vehicle. No security cameras. Front desk "what I wanted him to do about it" after expressing they didn't have cameras. Seems convenient. Police indicated this location was known for break ins and to stay closer to hwy 169. After spending over 40 days in Hilton properties this year alone I will be moving my business to properties with better vehicle security.

Meredith Mau

Mar 31, 2022

I was here for an all day meeting. So I did not experience the rooms, but the conference room was small and quaint. The room was small and perfect for our group but would not fit a group of more than 15. The service was great that they provided throughout the day. Lunch was included with our meeting, and while the service was lovely, the food they served us was bland and I was wondering if the chef who prepared it had a spice cabinet because the soup, the pasta salad, the chips, all lacked flavor and the sandwiches all had unusual sauces that were unappealing. But besides that the day was very nice.

Brandi Ruckel

Mar 6, 2022

Giving a three star review solely because of the cleanliness of my room. A job well done to your housekeepers. Check-in was fairly quick, Which I can appreciate for the most part. Except I wouldn’t know a single thing about the hotel or the area had I not asked multiple questions during said checkin. Minimal information was provided regarding the hotels, amenities, facilities, location, housekeeping services, etc. Furthermore the next morning on my way out of the hotel I stopped by the front desk to ask if someone could replace 3 light bulbs throughout my room that were burnt out. ( The desk lamp, the night stand lamp, and one of the wall sconces in the bathroom). I was told then by the Front Desk , “I can’t promise I can get it all fixed but I’ll try”…..( I mean if you just wanted to leave the bulbs in my room I would have done it….) but regardless I never received lightbulbs to replace and no one ever came up to the room to replace them. My rooms keys stopped working 3 times and counting, and all 3 times when I went to the front desk to ask for new keys, they were handed over to me with out verifying a last name or even doing an ID check at all. In fact the only thing asked, was for the room number. Overall the hotel itself was nice and looks clean. It’s somewhat dated but once again the cleanliness of my room is more important to me and more than makes up for the out dated decor. And in my opinion The team members at this location could certainly benefit from a brand standard and customer service workshop.

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Questions & Answers

Does room price include breakfast?

Anthony Cresswell | Apr 20, 2018
Fixit Mug | Apr 21, 2018

Not unless you are a Hilton Honors member. And I thimk you need at leadt gold status.

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