Address: 960 Boardman-Canfield Rd, Youngstown, OH 44512, USA
Phone: +13309533300
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Amanda Street
Good food and a tv doesn't make up for the lack of quality clinical care. My CDCA told me she "forgot I was there" for a week. She gave the court system incorrect info about my follow-up care. They almost missed my dr appointment because nobody was there to take me. Another staff member broke my confidentiality. Fear of returning to a joke like this will help me stay sober. Wonderful job New Day 960!!!
Rosa Pedraza
I will forever be thankful for this wonderful place!! I was treated like a human not an addict. Every single staff member was respectful and most important very compassionate. Not only did i detox but was also able to learn tools that are helping me in my recovery. They truly saved my life. THANKS RON for being tuff when you had to and caring all the time every single person that talked to me while i was there will forever be in my heart. Im 26days clean after 25 years of killing my self. I know i have a long hard recovery ahead of me but because what I learned in this place and the meeting i go to every single day for the first time in my life I know I can do it. GOD bless
A Jay
Staff was not inviting or friendly, and a member of the nursing staff spoke in a very condescending manner during my intake and short stay while I detoxed. I felt judged and like this staff member was “sizing me up” and had a particular need to control or “redirect” my behavior, which when you’re coming off narcotics, one should be met with compassion and understanding. Not rudeness, disrespect, and lack of knowledge with trauma-informed care. I actually left and didn’t complete the program because I was made to feel like I was a nuisance by this particular staff member. I found help elsewhere, thankfully.
Sarah Bentley
I was treated like a dog. Yelled at and disrespected. Since I stepped foot in that place the lady started yelling at me. I should have walked right out.
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Hi Kara, Yes you can! We help people from all across the state.
Hi Kara, yes. We work with all treatment providers to set up aftercare treatment!
Hello Wendy! We’d be happy to work through insurance questions over the phone! 330-953-3300
Hi Orlesia, we take all Ohio Medicaid insurances. Please call to verify commercial policies. Yes, we provide transportation assistance if needed!
Hello, Orlesia! We do have transportation services! Give us a call to arrange, 330-953-3300.
Hi Lahbree! That’s part of why getting treatment at New Day Recovery is so great! Our sister-organizations, On Demand Immediate Care and On Demand Counseling, provide those services. We’d be happy to help if you express these concerns to our staff.
Hello Keaza, please call our admissions department during regular business hours to answer this question. (330) 953-3300
Hi there. We do take detox patients from Benzos. Please call us ASAP at 330-953-3300 to reserve a bed. Thank you!
Hi Amanda, we do offer an MAT program as part of our services. Our detox program allows you to bring your own prescription, unopened at the beginning of your stay and you will work with a nurse to receive more prescriptions if needed. Our detox program is all inpatient and we make it easy for you to transition to our residential program immediately after detox. If you're interested, please call us at 330-953-3300 and we'll get you set up! We know the first step to a healthier life is reaching out.
Hi Sydney! Our facility's policy is to not accept couples into the same center at the same time.
Hi Abraham! Cell phones are permitted in treatment after you transition into our low intensity residential centers!
Depending upon availability, yes you can. We only take same-day or next-day admissions. Call for availability!
Hi Randy! Thanks for your question. All of our treatment program lengths are determined by individual treatment plans created specifically for each client. However general program lengths are 5-7 days for detox treatment, around 30 days for high-intensity residential treatment, and between 40-60 days for low-intensity residential treatment. All individuals move at their own pace through these programs, and progress is tracked with our clinicians.
No! Many times you are able to schedule an appointment for intake during your initial call.
Hi! Admission starts with a call to our team (330) 953-3300 - once an assessment is completed, we will schedule an intake appointment time with you!
Hi Mary - Thank you for your question. We conduct an over-the-phone assessment prior to admittance into our programs. Any questions pertaining to health will be asked and answered at that time. Please call us at 330-953-3300 for more information!
Hi Don - Thank you for your question, yes we accept all Ohio Medicaid plans.
Hi Lori - Thank you for your question. For inpatient treatment options, you just have call our admissions team at 330-953-3300.
Hi Amber - Thank you for this question. Yes, we have detox services for women in both of our detox locations. (Mahoning and Columbiana County)
Hi Amber - Thanks for your question! Yes. Men and women share the same common areas at our facilities.
They use a mixture of blood pressure, anti anxiety, and opiate antagonists like bupenorphine (subutex) which they taper you off slowly and properly
Hello! Yes - You are allowed to smoke. Cigarettes must be brought in sealed packs or cartons.
Hi Victoria - We have qualified mental health counselors onsite to provide counseling services to our clients.
Hi Martha - We hope that you are continuing to do well! Please give our admissions team a call to discuss your options for treatment. 330-953-3300.
Hi Danielle - Coming to our facility just takes a call to our Admissions Representatives. You can call 330-953-3300 to schedule today.
Yes. 7 days
Hi John - We accept all Ohio Medicaid, some private insurances and self-pay. We now offer assistance with Medicaid Enrollment for those who qualify. Please call us to discuss your options. Admissions Team: 330-953-3300.
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