IHOP

Clover Honey

Service has been eh the past few times I've eaten here. Waiters can be inattentive, food may not come the way you asked for it. Best to speak clearly and concisely when ordering, and just hope for the best. The food itself is usually alright.

Libby Schuler

My dad and I visited this morning. They were busy. They had no clean tables, and were short cooks. We stood at the host stand, and 2 hosts and a server were standing there. No one made eye contact with us or even said “we’ll be with you in a minute” for about 5 minutes. Then they finally said “name?”. Very rude, no customer service, no smile. My dad started complaining about how they have dirty tables they could clear for us, but because I’ve been both a server and host in food service I explained how it works. However, after taking names, the two hosts stood there doing nothing (not cleaning tables). Finally they left, and the server at the host stand was talking to a couple or guests who were paying for their food. She said loudly with an attitude “some people just don’t understand how it works. If they can’t wait they can leave.” Again, complete lack of customer service, strong attitude in her voice, completely unprofessional. It made the family of 7-8 next to us get up and leave. My dad and I sat there for another 10 minutes (our original wait time was 2 minutes) before deciding to leave. The manager needs to have a conversation with their employees about customer service and general kindness.

Kyle

Worst ihop experience ever. My hash browns were undercooked, my pancakes were burnt to a crisp, and they didn’t give us enough syrup for the amount of people we had. We asked for more and no one brought any out. Our server was overworked, and did his best. Whoever was cooking back there though, yikes.

Edd's World

There was no one at the front to seat us when we got there so we had to wait a few minutes. Not a problem. The manager was the one to seat us and he seemed really nice. When our waitress got to the table she was rushing us to order and gave us no time even when we asked for a few minutes twice. She didn't bring the silverware/condiments out till after the food got there and forgot the syrup. I ordered a Dr. Pepper and thought it tasted weird so I asked her to change it out for an orange juice instead. She forgot immediately and we had to flag down the manager to ask him to get it. Everything tasted weird. The oj had a weird tang. I couldn't finish my food because of the taste. In the end the manager ended up comping the meal even though we said we'd be happy to pay for everything else but the French toast meal that I didn't get to eat. He insisted and let us go.