Otis Coates - State Farm Insurance Agent

Category: Insurance agency

Address: 3020 St Clair Dr, Marlow Heights, MD 20748, USA

Phone: +13014234334

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–7PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–7PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Daryl Stewart

Jun 14, 2022

Just wanted to take a moment to recognize the outstanding professionalism and and dedication State Farm has showed me for more than 30 plus years and counting from Vanessa Brown ,Victoria Vanhook. ,Linda Rodgers, Otis and Eric Coates are a tremendous team of professionals who continue to treat me as family .

NIcoll Garcia

May 25, 2022

Terrible insurance. They don’t have any Spanish speaking representatives! They don’t help you at all. I pay full coverage insurance and they don’t want to fix my car in an accident that happened that wasn’t even my fault.

Miceal Harper

Apr 23, 2022

If you are looking for a great agent for all your family protection needs, look no further! I've been apart of Mr.Coates family since I was 17years old. As a black young African American lady I wanted someone who would help me, not just protect my family but educate me on what I may need. There's a lady that works their by the name of Vanessa who helped me with ALL MY NEEDS from multiple car insurance, homeowners insurance, life insurance for my whole family, return of premium that I can borrow from and so much more. Tomorrow is not promised and the last thing I want to do is leave my family with a burden. Did I mention everyone that works there is willing to help you get something you can afford 🙏🏽. Most companies just want your money and you'll never hear from them again, not them they truly want to help you as your life changes. It's now 15 years later and I'm still happy that me & my family are protected. I'll recommend them 1000x and I have. It's sad that I'm just writing a review but give them call. *I've learned that it's cheaper to start young* Thank you State Farm

A Concrete Rose

Feb 11, 2022

They take care of me

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Questions & Answers

What factors influence car insurance rates?

Otis Coates - State Farm Insurance Agent | Jul 22, 2022
Otis Coates - State Farm Insurance Agent | Jul 22, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Otis Coates - State Farm Insurance Agent | Jul 22, 2022
Otis Coates - State Farm Insurance Agent | Jul 22, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Otis Coates - State Farm Insurance Agent | Jul 22, 2022
Otis Coates - State Farm Insurance Agent | Jul 22, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Otis Coates - State Farm Insurance Agent | Jul 22, 2022
Otis Coates - State Farm Insurance Agent | Jul 22, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

State Farm accepts most major credit and debit cards.

What coverage is provided under homeowners policy?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How do I download the State Farm mobile app?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What if I have more than four vehicles or four drivers in my household?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What is the difference between sending my quote and purchasing with an agent?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

How much insurance coverage should I have on my home?

Otis Coates - State Farm Insurance Agent | Jun 22, 2022
Otis Coates - State Farm Insurance Agent | Jun 22, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

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