Ourisman Lexus of Rockville

Category: Lexus dealer

Address: 15501 Frederick Rd, Rockville, MD 20855, USA

Phone: +13019733350

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–6PM

Reviews

Anthony Bendl

Oct 20, 2022

The service on our Lexus was handled quickly and efficiently. Jimmy kept me informed of the progress. Very pleased.

Jack Le

Oct 20, 2022

Great service everytime. This time, while my Lexus was being serviced, i had an emergency call from my son’s school and had to leave promptly to pick my son up. My service advisor Joseph took less than 5min to get me a very nice loner and i was gone swiftly to do my daddy duty. I have had many cars and have been to many places for service. Lexus of Rockville has the best service anywhere.

robert wilson

Oct 19, 2022

As has been my experience, Ourisman Lexus of Rockville’s customer service was outstanding when I brought my cars in this week for periodic checks and maintenance. Brad and Joe greeted me with smiles, went over what was going to be done, and provided an estimated time frame for completion. While I was waiting they gave me updates on the work, and returned at the estimated completion time with details of all that was done, asking me if I had any questions. I did have some questions, my interest in installing a towing hitch and future service schedules, which they graciously took time to answer thoroughly and helpfully. They are real pros, and I couldn’t be more confident that Ourisman will continue to provide excellent support through them and others on the team. Thank you!

Dorcas Manou-Assoko

Oct 19, 2022

Professional and superb service of my car, by Pierre at Lexus Rockville. The bonus was confirmation that when you buy a certified car with Lexus you don’t pay for routine service 👌🏽 !!!!

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 20, 2022
Tony Benjamin | Oct 20, 2021

Great --Mask, 6 feet, and they sanitize frequently.

I have a complaint. Who do I direct my complaint to?

Dora I | Oct 20, 2021
dan epi | Oct 20, 2021

If it is about sales call and ask for Juan Torreblanca (Sales Manager), or ask about service if it you are not satisfied with the job done.

Hi How much cost for Lexus RX 350 year 2010 Water pump

Linh D Nguyen | Oct 20, 2021
Arthur Levine | Oct 20, 2021

Call parts dept.at Lexus dealers. Compare parts and labor.

Read More

Do you have any pre-owned Lexus RX250's to test drive

Bernadette Plesniak | Oct 21, 2019
Gus Kingman | Oct 21, 2019

They do certified preowned, 5 years or younger and extended warranties

Read More

I need a copy of my remote entry device for lexus. How to obtain such?

William Mark Jr | Oct 21, 2019
Afrique Nyahan | Oct 21, 2019

Directly from the dealership

Can you install a push button start to a 2007 RX-2007? If so how much? My wife always has trouble turning the key in the ignition when the weather gets cold.

Charles Jackson | Oct 21, 2019
Jack Hartzman | Oct 21, 2019

Call Ozzie at 355 Lexus

How much are wheel lock replacements for Rx400h?

Cynthia Beauchamps-McCurchin | Oct 21, 2018
A Manzur | Oct 21, 2018

Call and check. AutoZone sells for about$10

Do you have a volvo c60 2006

Juan Pain | Oct 21, 2018
Daniel Croom | Oct 21, 2018

I own 2 Lexus vehicles. RX and a LS.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places