Address: 19 Union Square W 12th floor, New York, NY 10003, USA
Phone: +16466127694
Kelsi Navalta
If you’re considering using Updater, I highly recommend looking elsewhere or moving things yourself. The representative I was talking to at Updater refused to listen to what I needed and only tried to upsell me on things that weren’t even compatible with the place I was moving to. He tried asking me personal information that was unrelevant to the services needed and even ended up moving my WiFi an entire month early, charging me in advance after I rescinded my permission to make any changes. Completely unprofessional, rude, and a waste of time. Would never recommend.
Natural Colours
Do not respond. A SCAM - Called property manager and they do not even know these people. Do not give them your information.
Jerry Yang
Total Scam I got an email from them saying my relator had signed me up for a premium account. Except my relator didn't. And as other people said, they charge outrageous prices for stuff you can easily do yourself. Total and complete scam.
Ivan Puerta
Don't use it. It's very expensive. Compare how much these guys will try to charge you for booking internet services with them. They offer horrible prices compared to going directly to the service providers. They are useless.
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Think about the number of things that you need to do when you move. Updater helps you figure all that out and plan for it. Need movers? We can help. Need services like internet and electricity connected in your new place? We can help with that, too. We simplify the change-of-address process to inform your favorite businesses (eg, magazines, loyalty programs, alumni associations). And we can help you save on a number of needs, from professional home cleaning services to home goods, with our exclusive deals.
Updater is a tool designed to simplify the moving experience, from booking movers, to forwarding your mail, to connecting internet, utilities, and other services – and more. It’s free and easy to use, helping you save time and money.
Currently, Updater access is by invite-only, sent by someone involved in your move, like a real estate agent, apartment property manager, moving company or other third-party. If you’ve received an invite, simply click the link to claim your free Updater account. If you haven’t, ask your agent or property manager if they are using Updater.
Updater is used in 25% of US household moves, including home buyers and renters. Currently, Updater is still only available to movers by invitation. So if you are interested, ask your agent or property manager if they use Updater. If you’re a real estate agent or property manager looking to offer Updater to your customers, please contact us to learn more.
Updater’s growing list of services Updater provides includes: Hiring movers Mail forwarding Selecting and connecting services (e.g., utilities, telephone, internet, TV) Notify companies of address change Announce to contacts address change Exclusive offers on home goods, remodeling and redecorating needs and more
Updater is free to use, but is invite-only at this time. If you are buying a home or moving, ask your real estate agent or property manager if they use Updater. If you’re a real estate agent or property manager looking to offer Updater to your customers, please contact us to learn more.
At Updater, information security is our top priority, and we take every precaution to ensure that your personal information is safe with us. All sensitive account information is securely encrypted, and we don’t rent, sell or trade your personal information. Ever. Your personal information – like name, address, and phone number – are kept 100% confidential. Want more information? Visit our website and read our full privacy policy.
Can't find the answer to your question? No problem – we’re here to help! Just submit your question or request on our website and a member of Updater’s fabulous Customer Experience team will be in touch shortly.
While we’d be sad to see you go, we’re more than happy to help! Contact our Customer Experience team and they’ll be able to help. Keep in mind – canceling your Updater account may mean missing out on future deals and services.
Not just yet. Currently, Updater is a by-invitation-only online tool, but as we continue to grow and offer more services, we’re also expanding the options for how movers can access and use Updater. More to come…
Legit…and lucky! You have been invited to create an Updater account – your ticket to saving time and money with your move. With a few simple steps, you can find and schedule movers, order packing materials, change your address with businesses, set up services like internet, tv, and home security – and more.
Hi Richard - thanks for your note. Please reach out to our support team directly at the link below so we can better address your concerns. Thanks again!
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