Best Western Tampa

Alfredo Maccera

I definitely would not recommend anyone to stay in this Best Western. There was a problem with energy in the whole hotel and they don't even have emergency lights on the stairs. We had to get to our rooms using our cellphones lanterns like we were on a cave. Next morning when we try to speak to the manager they told us he wasn’t working and was imposible to reach. Front desk old lady wouldn't give us a chance to talk about the problem and treat us horribly. Anyway, this is by far my worst experience as a guest and i hope the old lady gets fired.

Jarrett Randall

BUGS in room 219. I wasn’t going to write a review but felt it was necessary after talking with the manager George. I checked in for a 1 day trip for my nephews graduation. Upon checking in everything appeared to clean. We took a short nap 1-2 hours and left for graduation at the Tampa Bay Rays stadium. Upon returning after graduation and dinner we noticed tiny bugs on the tables, behind TV and on our luggage. We immediately called the front desk to let them know and told them to please come look at the room. They said no need to come look at the room(which I found weird) but they told the manger and my money would be refunded. Fast forward to today I was told I am not being refunded because their was no bugs. When asked did you look at the room George the Manager said there is no reason to because he knows there is no bugs. Then got offended about the situation saying “your acting like I don’t know what I am doing”. Totally shocked me that someone in the “hospitality” business and a manager would act like this with a customer. I will never stay a a brat western and will be filling a complaint on record with corporate about him and their hotel conditions. Upon talking with someone at another location they said that it could be sugar ants which is common in that area. Either way we didn’t feel comfortable staying. I wish I could give it no stars because they way the Manager handled the situation they deserve it.

Doemi Hernandez

Clean and comfortable. They offer a great breakfast variety and they had great coffee. The lemon water at the lobby was a nice touch. It's close to everything but making a left out of the property is like playing Frogger.

Mari Ma

Very clean, helpful, friendly staff, stayed 2 nights, 2 rooms for girls weekend with my daughter who flew in from out of state. Nice proximity to airport, shopping, restaurants and beaches. Going back next month with grandsons, another 2 rooms for 2 nights. Breakfast is good, served free downstairs. Parking is free. Hope they will give us our rewards points from last visit, because I didn't remember password and reservations were in my name and rewards are in my husband's...weird. (hello 1950's? Women can travel without their husband's LOL) BTW, it's in a nice area, close to everything