Midway Specialty Care Center, Moti Ramgopal MD FACP FIDSA

Gulabi Sookdeo

Only the nurse deserves 5 stars. She was kind and caring. Front desks reps unprofessional.

Jeff White

I spent several years receiving care from Midway Specialty. From the first day, I was extremely impressed by their kindness and attention to my health and concerns. Everyone from Dr. Ramgopal, Dr. Jacobs and the entire staff are above and beyond the best medical practice I have seen. Unfortunately, I moved out of the area recently and have not found the same level of care. I highly recommend them for your needs.

T T

Please don’t call Angel unpleasant (who answers the phones apparently but the first two Times I called he didn’t). Unpleasant is a word that will get you hung up on (after he finally Introduced himself with his name prior to a conversation and a half). No curse words, no raised voice, just use unpleasant and he will ask you to repeat and then hang up.

T T

When I got the text message to “begin checking”, I click the link and nothing would happen (I have an iPhone 11). Since I couldn’t go any further, I thought it was a face to face appointment. As I was on my way around9:50AM I called to inform I was going to be about 5 minutes late for my10AM appointment. I spoke to Mindy/Mandy(?) (who was very nice) and she explained I had a tele appointment which actually was a relief. She stated the office was backed up, and I should be getting a call by 11AM. At about 11:20AM I called the office back and spoke to a gentleman who did not introduce himself. He said because I did not answer the two phone calls I missed (because of my own job) and did not “click on the link to check in”, I had to be rescheduled (Mind you what I was being “seen” for would honestly take less than5 minutes on the video). After explaining to the gentleman I was physically going, then my conversation with the you lady prior, I really should be called by end of day as I was going out of town the next day. Not only was he brief, rude,condescending and kept cutting me off, he “could try to fit you in if I see the doctor, but most likely it won’t happen”, I didn’t even get a phone call back today for a reschedule! Complete disrespect and condescending energy that works here.