Paseo on University

Category: Apartment rental agency in Tempe, Arizona

Address: 1255 E University Dr, Tempe, AZ 85281, USA

Phone: +14809688118

Opening hours

Sunday: 10AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 10AM–6PM

Reviews

Natalie Lukac

Oct 20, 2022

#1 mentioned word on Google reviews is roaches. I only lived at Paseo 6 months because my apartment became overwhelmingly infested. The office gave me 3 weeks to move out and I rushed to move so I could get back home before my grandmother passed. I didn't get to see her one last time. I'm still heartbroken. I will carry this with me for the rest of my life. After rushing me out the door, my apartment sat empty for months.

Chandra Rohith Choudary

Oct 1, 2022

Really loved the place, and the approval of lease process so soon, we had search for a good place for living for a long time being a upcoming student it was really hard and then we found the Paseo rooms were so nice.

Oscar Trujillo

Sep 29, 2022

I would like to share my experience with Paseo on University for anyone who is thinking about applying for a residence there. Before applying I looked into the available units that they had and three different representatives confirmed that they had their 2 bedroom, 2 bathroom units available, not just to me, but also to my roommate that was applying as well. We decided to go forward with the application on July 23, 2022 and paid the $312.35 dollars total for the application. That same day as soon as I applied I gave a call to the leasing office to confirm with them that I had already paid my application for the 2 bedroom 2 bathroom, to which they told me that that unit was not available. I explained to them that three different associates had confirmed to me that they did have it available but as soon as I paid they apparently did not have any more. They initially told me a refund check would be issued in 2 - 6 weeks to my home address, and there was nothing else that could be done. It is currently September 29, 2022, almost three months after my initial request for my refund check and I have not received my refund back from them despite having gone to the leasing office in Tempe multiple times and I have talked to the manager in person. The manager mentioned that they issued the refund check back September 1st almost 5 weeks after the day I asked for my money back, but I have not seen any check from them. Every time that I go they tell me that they will give me a call back, which they never do, and I am forced to go in person each time and they have not been able to resolve this and they tell me that once they find out what happened to the check they will have to re-send a new one and that will take another 2-6 weeks. Horrible experience I would not recommend this place to any one.

Hamsika Iyer

Sep 28, 2022

Calm environment with renovated structures and great study room and pool. The staff are reciprocative to the questions and maintenance is good. Overall a great stay for students.

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Questions & Answers

The office never seem to answer the phone like they should. Ive been calling all day & it says the phone number you have dial is unavailable like why? Need better customer service .

keisha Duckworth Keibaby15 | Oct 20, 2019
Mugdha Thakur | Oct 19, 2020

I put a review with exactly the same problem, they responded with a number to call. The number belongs to another property not located on University Dr at all.

Read More

how do you get these people to respond to calls? They NEVER answer!!!

John DeRoche | May 22, 2022
BasedFiend S | May 22, 2022

Come in. Friendly community awesome staff. It's always busy with people looking at the apartments. As a resident here it's worth the trip in. I signed after viewing once.

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