Guitar Center

Diego Sebastian Kucharuk

Very bad attention, I waited more than 40 minutes so that when I went to pay for the product they told me that they couldn't sell it until a certain date (since they didn't speak Spanish I didn't really understand why). In addition, the place does not have the air conditioning working so you spend an unpleasant waiting time. I do not recommend it.

Ideas

Would have gave them better stars if they weren’t rude to me, This place is nice and Jason helped me out a bunch but the dude tony and the manger lady Molly I think was her name were very rude when I asked about if they were hiring at all they act like I didn’t know what commission was but beside that I got what I came in for thanks again Jason‼️

Gustavo Anacleto

Awful Guitar Center unit. The store is messy, with few employees which are not very willing to help. I’ve been there at the Labor Day’s Offer and there are few sale products - and some of them with the prices which does not match. Definitely not worth the visit. Friendly clue for tourists at the Theme Park area: please take some time and go to the Winter Park Guitar Center. Waaaaay better than this one.

Gabriel Aviles

Purchased a new Nord Stage 3 online because it was “available” but when I got to the store the only one in stock was the floor model. Make sure you call the store to confirm what you’re buying and what they are willing to do for you in the event you are buying a floor model. In my case, a discount wasn’t available and I’m still trying to figure out how they are going to source the multiple items without me having to shell out another $7k. I had to call the 800 number only to find more complications because I purchased other items that would not be available at the nearest store, requiring me to return my existing order which would place a delay in when those funds would actually be credited back to my account. What started out as a quick purchase has now turned into a disappointing experience. It's unfortunate that this review reflects on the local store. I'm mainly concerned about how the online system allowed me to select this store as having an item in stock but there was no indication that the item was going to be an open box item that was on the floor. There should be a distinction made online to better inform the buyer of what they'd be getting. It's also unfortunate that the store is getting a bad review for processes beyond their control regarding the systems and processes in place for in-store pickup. They were not able to assist me unless I was willing to take the open/used item (without the original packaging). They could have offered a discount but given the item's popularity, I understand why they didn't especially since they are not incentivized to do so. This poor review is really meant for the overall process which started online.