St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX

Category: Medical Center in South Central Houston, Houston, TX

Address: 1101 Bates Ave, Houston, TX 77030, USA

Phone: +18323551000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Zoe Cofield

Oct 20, 2022

WORST ER EVERR !!! Every time i come here i have the worst experience ever! Last time i came i never got into a room they did everything in the waiting room!!! Now as I am typing this i'm currently sitting in the waiting room its been 4 hours... I asked one of the nurses in triage how long first she ignores me, then she finally answers me and said whenever another room free ups. Mind y'all ive seen them call people over me that came in after me!! Im in pain and just waiting this is the worst ever. DO NOT COME HERE !!!

Tom Walker

Oct 13, 2022

Ive been impressed with the level of care and commitment here shown by nursing staff and doctors. Staff goes above and beyond to make you feel cared for and that they will attend in the right way

Shane Thornton

Oct 12, 2022

I was in the hospital for four days last week (system down) could have been less but two of my test were delayed by two days because the departments claimed they didn’t receive the orders (not good for critical situations). My cardiologists and PCP are not part of their group and I have been trying to get my records for five days now, so my cardiologists knows the results of the test they ran and how to move forward with my issue. I have submitted the request to records three time, contacted Patient Relations and their Social Services. I still don’t have my records or a response from any of them about the status of receiving them.

Amy Jones

Oct 10, 2022

My husband was a patient on the 8th floor. He required extensive care. We were here when there was a massive computer failure. Our care was excellent before the failure, and it did not falter during. Every person that entered our room, from the cleaning people on up to the doctor's, took fantastic care of us. When the computers failed, the place could have fallen apart, but it did not. The care was seemless. I can't thank the staff enough in Cooley 8B.They went above and beyond to be sure that my husband was safe and comfortable.

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Questions & Answers

Who is the patients

Darihanna Richmond | Oct 20, 2019
Carlos Stark | Oct 20, 2019

Best place ever they've been taking care of me since I was 18 im 25 now

St. Luke’s Medical Center Houston, Tx. How do I get to Cath Lab? Best place to park? Thanks

Traci Bernal | Aug 20, 2022
Janice Makey | Aug 20, 2022

I don’t go to hospital they have a wonderful urgent care and I always get president treatment it’s on Holcomb and parking is free it’s on the side of Kelsey sebold

I was supposed to b coming to visit a man but then I heard he died Friday 4-23-21 at 3:00pm how can I find that out please?

Tamera Daniels | Oct 19, 2021
Sandra Dominguez | Oct 19, 2021

Yes contact the family cause they only let 1 person cone see the patient and that person is the only 1 that they give info to.

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Where can i view a copy of my bill. My insurance pays 100 percent. Would just like to know what they are charging my insurance company

Cindy Rogers | Oct 20, 2019
Cindy Rogers | Oct 20, 2019

Just wanted to know who much was my hospital bill

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Where to park? Valet.

Kifle Mulat | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Kifle, thank you for your question! Parking is available in all garages next to the hospital. Valet parking is available 24/7 at the Bates entrance off of Bertner Avenue. For further information on parking and valet, please visit this link: https://www.chistlukeshealth.org/locations/baylor-st-lukes-medical-center/patients-visitors#parking

What are some quality improvement initiates?

Joshlin mathew | Oct 20, 2018
Larry Scott | Oct 20, 2018

Better Nurses

Whats on the 9th floor?

Kautrina Watson | Oct 20, 2018
CHRISTY STRICKLAND | Oct 20, 2018

I honestly can't remember what flo we were on but if it was the 9th floor it is the NICU. Their NICU smells of death, I wasn't clean and looked more like a hospice care than a hospital.... My daughter and I had to spend 24 hours there and trust me I complained the whole time. I was so ready to go I left her discharge papers.

In my newborn baby verify birth my name is typed wrong I cannot applying for her birth certificate so what should I do thanks

[email protected] sultani | Oct 20, 2018
Blanche Hamrick | Oct 20, 2018

Get w a social worker they should be able to point you in the right direction

Do they have a cafeteria and if so what floor?

cliff garren | Aug 20, 2022
Jeffrey Smith | Aug 20, 2022

Yes its on b1

Have to be at here at 5:30 am for surgery. Is there valet parking 24/7 and what entrance?

virginia hurlbut | Aug 20, 2022
Linda Medlow | Aug 20, 2022

I don't know, I always get dropped off at the ER

Is there a Dr Derrick Walter at St Luke's Health Hospital?

Mel Wilkinson | Apr 22, 2022
Sulaiman Farooqi | Apr 22, 2022

I am not sure. But you can go on st Luke’s health hospital and look in the physicians directory

When are Visiting hours?

Thomas Indelicato | Oct 19, 2021
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2021

Hi Thomas, thank you for your question. Visitors are allowed 24/7; however, due to our COVID-19 regulations, only one visitor is allowed in the patient's room at a time.

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What happens if you can't pay your bill. Can they bill you?

Nadine Castillo | Oct 19, 2021
LaMont Melrose | Oct 19, 2021

Yes they can. There are programs however, to help you though. Many of the physicians can guide you

Do they have Surgical Dentist?

Toni Werner | Oct 19, 2021
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2021

Toni, thanks for your question. We do not have a surgical dentist. We recommend reaching out to a local Oral Surgeon in your area. Thank you!

Hi everyone! I am new here in Houston. Can you please give me advice on how to get appointment in St Lukes Baylor OPD? Thank you! God bless you all

Kris VV | Oct 19, 2021
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2021

Hi Kris, thank you for reaching out to us with your question! To learn more about our physical medicine outpatient services please visit: www.stlukeshealth.org/locations/physical-medicine-outpatient-baylor-st-lukes-medical-center. Thank you.

When can I get a Covid 19 vaccine?

Carol Thompson | Oct 19, 2021
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2021

To learn more about the COVID-19 vaccine, please visit: https://www.stlukeshealth.org/covidvaccine. Thank you and we wish you the best in health.

Will St. Lukes notify people who have been patients in the last two years when they can get the COVID Vaccine? Will they be giving them there at the hospital??

Charles Flack | Oct 19, 2021
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2021

To learn more about COVID-19 vaccine information. please visit: https://www.stlukeshealth.org/covidvaccine. Thank you and we wish you the best in health.

Is it flooded at the medical center

Coral Silguero | Oct 19, 2020
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2020

Hi Coral, the rain has slowed down and levels are lowing. We encourage everyone to plan ahead. To learn more tips on how to prepare for a flood visit https://bit.ly/2WM53sh. Thank you!

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Does ST Luke perform VAD installation on heart patients?

Daniel Kay | Oct 19, 2020
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2020

Hi Daniel, yes that is a procedure that we offer. For more information, please follow the link below: stlukeshealth.org/locations/texas-heart-institute-baylor-st-lukes-medical-center

Is there a Starbucks in this hospital?

Pam Sells | Oct 19, 2020
Shanell Watson | Oct 19, 2020

No across the street from me Methodist Hospital at fannin and dryden. But in the hospital cafe they have starbucks stuff like the ones u get from the corner store and brewed starbucks coffee

where is surgery located in the hospital

Judy Shane | Oct 19, 2020
Misty Blu | Oct 19, 2020

On the second floor. Using the purple elevators

Sorry they accept the gold card there?

Arely Torres | Oct 19, 2020
Long Beach 562 | Oct 19, 2020

And

Is there access to a room for patients family to shower and clean up as family member in icu

Clay Waggener | Oct 19, 2020
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 19, 2020

Hi Clay, thank you for your question. At this time we do not have a room for visitors to shower. We recommend reaching out to a local hotel or housing accommodations.

How do I get to the St. Lukes cardio dept to register and have a heart cath?

Janelle Pate | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Janelle, thank you for your question. We recommend that you visit: http://bit.ly/2nfcERv or call 832-355-4011 to speaking with a team member.

How far from wher I lIve 907 Bellshire Dr Conroe to St Luke's Comunity Hospital

Shirley.j Brown | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Shirley, thank you for your question. please visit: http://bit.ly/33IDNg3 for directions.

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Coming to stay in the hospital with a family friend. I am coming from Corpus Christi. Do you have any accommodations available for people out of town?

Maureen Brooks | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Maureen, thank you for your question. Please visit http://bit.ly/2GZNXON for motels, hotels, church-supported lodging, and trailer parks in and around the Houston area. We suggest you verify the medical/hospital rate and the transportation schedule when calling for reservations. Thank you.

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Do any know if this hospital do MRI

Cindy Becerra | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Cindy, thank you for your question. Yes, at Baylor St. Luke’s Medical Center Diagnostic and Therapeutic Radiology we offer MRI and more. To learn more please visit: http://bit.ly/2ObFzCG. Thank you!

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Do you accept united health star plus insurance

Rosalyn Jackson | Oct 20, 2019
DECODE Reputation Management | Oct 20, 2019

Hi Rosealyn, we want to empower you with valuable information to help you and your family make important healthcare decisions. To learn more about billing and insurance please visit: http://bit.ly/2JwETlE

Can I make a donation for the patient there.

Customer Services | Oct 20, 2019
Chris Caloway | Oct 20, 2019

What do you mean a donation? For a relative or for a person you know who needs help either way you can donate to them call up to the hospital and ask

How many floors are there in this hospital and what floor is the intensive care unit on?

Brenda Douglas | Oct 20, 2019
Mark J. Biscone | Oct 20, 2019

26 floors. ICU on 7

What floor is plasma exchange on

Marva Louis | Oct 20, 2019
Mark J. Biscone | Oct 20, 2019

They do that in the dialysis unit on 7 and the apheresis unit on 6th floor (purple elevators)

What county is the hospital in st luke

David Moncada | Oct 20, 2019
Mark J. Biscone | Oct 20, 2019

Harris County

Parking for trucks?

Angela Crookes | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Angela, thank you for your question! If the truck is under the of clearance of 6'6", we recommend parking in Garage 2. Hope this helps!

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Need a written explanation of a charge for my insurance supplemental. It was testing done at O' Quinn tower 10 th floor..

Charles Kerg | Oct 20, 2019
Regina Greenwood | Oct 20, 2019

Should be able to call the Billing Office. The phone number should be on the bill.

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What is the nearest airport?

Kenneth Mullins | Oct 20, 2019
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2019

Hi Kenneth, thank you for your question. There are two airports within 25 miles of CHI St. Luke's Health–Baylor St. Luke's Medical Center: Hobby Airport (HOU), located approximately 15-20 minutes south of the hospital, and George Bush Houston Intercontinental Airport (IAH), located approximately 30-40 minutes north of the hospital. You can find further travel information at this link: https://www.chistlukeshealth.org/locations/baylor-st-lukes-medical-center/patients-visitors/visitors/traveling-here

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Is Dr. Othman working at Baylor St. Luke's Medical center today?.

Martin Guzman | Oct 20, 2018
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2018

Hi Martin, we recommend reaching out to Dr. Othman directly. To find the best way to contact him, please follow this link: https://www.chistlukeshealth.org/physician/Mohamed-Othman-12783

What's address of Neuro ICU?

Brenda Parks | Oct 20, 2018
Christy Johnson | Oct 20, 2018

I need a little more information?

Do you need money upfront

mike dykeman | Oct 20, 2018
Chris Medders | Oct 20, 2018

No.

Does the hospital have free parking for patients family

Jill Gerken | Oct 20, 2018
Sandra Stevenson | Oct 20, 2018

Sorry no free parking

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Do you treat people with Cancer there?

Mable Eggemeyer | Oct 20, 2018
Linda Baxter | Oct 20, 2018

Yes

Is there some place close to the hospital for family to stay that are from out of town, while family member is in ICU.

rhonda grisham | Oct 20, 2018
George Van Buren | Oct 20, 2018

Many local hotels

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Do they provide free parking for the hospital staff?

pumann wangsa | Oct 20, 2018
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2018

Hi Pumann, our facility parking fees vary by time of day and employee department. Please speak with your department manager for further detail.

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Is there any place that's a place to smoke a cigarette?

J A L Strader | Oct 20, 2018
Tanya Potier | Oct 20, 2018

On the street

where is the ER

Nena Braiziel | Oct 20, 2018
Sandra Stevenson | Oct 20, 2018

On Bertner. The entrance is on the right just before you get to the front of the hospital entrance.

Are there lockers for belongings?

Laura Glover | Oct 20, 2018
St. Luke's Health - Baylor St. Luke's Medical Center - Houston, TX | Oct 20, 2018

Hi Laura, thank you for your question! Yes, we do have lockers available for patient’s valuables. Please visit the first floor, provide the name of the patient and where they’re located for access.

my dad has to stay for observation for 1 week and i live 45 minutes drive from this hospital, is there any nice apartment or small hotel nearby for us to stay? thanks

siska kinardi | Oct 20, 2018
Matthew Herndon | Oct 20, 2018

Yes there's centralized hotels within the medical center depending on how much you want to spend. Or you can try the surrounding areas at reasonable rates.

Does the hospital have rooms on site for the family to stay ?

Beverly Perkins | Oct 20, 2018
Helpful Information | Oct 20, 2018

No

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Is valet parking offered on Sunday's?

Sandy Masters | Oct 20, 2018
George Van Buren | Oct 20, 2018

Yes

Where is a close place for family to stay while I am here?

Thomas Wheeler | Oct 20, 2018
CHRISTY STRICKLAND | Oct 20, 2018

Depending on what you are looking for there's hotels in the medical center.

How much is parking

Kimberly Vallene | Oct 20, 2018
Margaret Routt | Oct 20, 2018

It depends on where you PARK

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Who is the current administrator?

Verna Gilbert | Oct 20, 2018
CHRISTY STRICKLAND | Oct 20, 2018

Honestly I don't know I complained until I couldn't anymore... After a while I got the doctor on the phone he said he was fine with me transferring by then it was around 12 am then he reminded me that I would also have 2 emergency room bills.

does baylorstlukes accepts medicaid?

ray leonard | Oct 20, 2018
T Evans | Oct 20, 2019

Yes

How do i use the guest WiFi?

Ana Salinaa | Oct 20, 2018
Linda Baxter | Oct 20, 2018

Just ignore the warnings and go forward from there. You'll get to a page where you can click on Connect

Are there any places to eat in the hospital

Joy Soape | Oct 20, 2018
Laura Glover | Oct 20, 2018

Yes. McDonald's and bertner cafe. There are snacks in the gift shop as well.

Is there a hotel located nearest to St. Luke's Hospital

Vicki Anderson | Oct 20, 2017
Connie Myers | Oct 20, 2017

There are many hospitals located near Saint Luke's Hospital. Directly across is Texas Children's Hospital. Memorial Hospital, the Women's Hospital, MD Anderson Hospital and Ben Taub Hospital.

Does the hospital accept international patients to deliver a baby,if yes what are the procedures and requirements,thanks

Fatimah B Abdulrazzaq | Oct 20, 2017
Mary Calzada | Oct 20, 2017

Sorry. I do not know

How do I get a replacement birth certificate for my children?

Rick Baker | Oct 20, 2017
Regina Greenwood | Oct 20, 2019

Go to the Health and Human Services office in our county and ask for a certified copy. There will probably be a charge.

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