La Quinta Inn & Suites by Wyndham Dallas - Las Colinas

Brittany Jackson

I’ve stayed here for 2 weeks and I don’t have any of the issues I’ve read from others ! Except for the mildew smell in the front when you walk in but that has been remedied. The housekeeping is impeccable and I love the breakfast. I’ve been helped with fees as well as it relates to my pets. I have no need to use the shuttle but if I did I do understand there’s times where a driver is not available but that’s happened at other places I have stayed and we just found alternate means of travel and we’re young adults on a budget and we didn’t mind. Everyone is friendly. I feel at home here.

Everrett Chavers

Would not let us check in at 12:30 told us we had to come back after 3:00. Day clerk was rude. Shower in room water never got hot luke warm at best. No towels at outside pool. Free breakfast was a joke had muffins an waffles only no coffee no juice no milk. Was told by staff sitting at table eating they would make us some eggs if we asked. Have stayed at a few hotels during covid never had a problem with staff or breakfast with them. Wife told same day clirk day of check out our complaints her response she responded by just looking at wife an told her have a good day. For 180 buck a night I expect free breakfast as advertised not just muffins an waffles. If your just looking for a place to sleep this hotel is fine you expect anything else look for another hotel.

Kelsey CoCa

I come out to Dallas every month, I used to stay at an Airbnb but they rented the unit out so I decided to start staying in a hotel instead in April of 2021. I've stayed here ~a dozen times since. I was going to stay here last week but then I decided to go to another hotel based on the experience I had with the front desk and I doubt I'll return. when I stayed here in March I had a red eye flight so I landed at like 6 am, I paid an early check in fee rather than booking two rooms, which was fine but when I had a similar situation with this most recent trip the front desk guy said I'd need to pay for another night, and quoted the price higher than what's on the site. I was only in Dallas for 12 hours for this trip so I didn't see why I should pay for two rooms and at a higher rate so I went to another hotel. over the last year I've had mostly fine experiences staying here, the front desk staff is kinda rude but the other staff is pretty friendly. there's one (younger) guy that was at the front desk a few times when I stayed there but I can't remember his name, everyone else was pretty rude. the rooms are usually clean but there have been a few times where the rooms were kinda stuffy or had a weird smell to them, I blame the Texas weather for that. during one stay in Oct I found bugs crawling on the bed when I went to check for bed bugs. I don't know if they were bed bugs- they were too small to be fleas or ants but I asked for another room (due to the bugs) they gave me one but the front desk lady was visibly annoyed. I never noticed bugs after that but I felt like I should mention that. there have been multiple times during my stays where housekeeping just straight up walked into my room, no knocking or anything, right after I checked in, like four or five pm for no discernable reason and that creeped me out and scared the hell out of me as I was relaxing in bed. I've never used the airport shuttle, just never lined up with my schedule but when I started staying here they weren't running it due to COVID and then they started running it M-F 8-5 so I hadn't really had the chance to. the location is pretty close to the airport but closer to MacArthur/Las Colinas and it's nice that there is a Tom Thumb right up the street. also, if COVID stuff matters to you I'll mention that they weren't wearing masks or would just chin strap 'em (even during the mandates), encouraging social distancing (besides the stickers on the floor) and they didn't seem to do extra cleaning/disinfecting. honestly it seems they do the bare minimum for cleaning most of the time. I realize this is Texas and a lot of people don't care about this kind of stuff, but if you do there are other hotels that are taking extra measures. overall, the experience has been fine, not great, but fine, and I probably won't be coming back based on the last experience there and I'll be taking my business somewhere else.

Karly Worth

My experience at this hotel was incredible! The shuttle picked me up seamlessly from the airport upon my arrival. My suitcase zipper broke and the staff fixed it for me. The rooms were spacious, very clean and peaceful. Gym was sufficient for a hotel gym and breakfast was good also! Will definitely be staying here again and highly recommend!