Fairfield Inn & Suites by Marriott Dallas Park Central

Od Eg

Booked a room for 3 nights, I was given a price and then I gave my card to reserve the room. After check-in, I received a debit for an extra $60 and when I asked, the receptionist said it’s for incidentals and I should get a refund if I break nothing in the room! Understandable but you should’ve told me about it before charging my card! On check-out, I get a receipt for a completely different charge(an extra $46). luckily, the manager was the person checking me out. I tell him that this wasn’t the correct amount and then he goes through the computer again and gives me another receipt crediting the $46 back to my card. I’m really disappointed that they don’t have an efficient records keeping. They need to do better!

Maisha McLaughlin

This place is terrible and undeserving of the Marriott brand. Drug addicts looming around property, staff not helpful, actual condition of property far below what pictures show. Doors not properly working. I refused to stay because I felt unsafe. General Manager refused to talk with me. Unless you going there for a sneaky link or shoot up on drugs…. Skip it.

TX_507

The receptionist quit and someone from another hotel filled in until the GM arrived. At least 6 reservations had to leave. Housekeeping was 8 hours behind so I got a room that was missing lights and a runny toilet. Then some man tried coming into my room so i left this hotel. The GM didn't even apologize. homeless people at the gas station, too much construction at Greenville.

Joni Jimenez

Booked 2 rooms hoping they were adjoining, which they did help with us getting. The rooms were okay, definitely needs maintenance and needs updating. The showers had poor water pressure and poorly done maintenance which looked like it was done in a hurry to fix. (Sloppy work) The only reason I booked this hotel was the pool, but the whole time we stayed there, there was a sign on the pool stating “closed for cleaning” although the staff were very nice and polite I wish we never stayed there. Construction in the area is horrible plus they have a nest of homeless people in the area. Was not very safe. Also after spending the whole day walking around the Dallas area, we get back to room and the only elevator was out of order, so we had to use the stairs. The “free breakfast” was mediocre. Looked like everything was heated in a microwave. Ended up checking out early and finding a different room elsewhere