LogistiCare - Pennsylvania

Category: Transportation service in Philadelphia, Pennsylvania

Address: 520 N Delaware Ave UNIT 801, Philadelphia, PA 19123, USA

Phone: +18778357436

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Ezra Lbs

Oct 18, 2022

It's a shopping center

charles duren

Oct 14, 2022

Passes

crystal anderson

Aug 23, 2022

I wish I could give no stars this transportation service is a hot mess I've been waiting to be picked up from my dr.appt since 1130am it is now 1245pm and I still keep getting the run around time to call corporate office

Miranda Westerfer

Aug 10, 2022

I come here once a month to get my SEPTA Transit Pass, and I am always in and out in no time flat! Staff are always friendly and courteous!

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Questions & Answers

What number do i call to schedule a ride

tamica davis | Oct 20, 2017
miguel melendez | Oct 20, 2019

Yes need the number

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1 800 logisticare

Artise Lee | Oct 20, 2018
Artise Lee | Oct 20, 2018

Great services

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Is anyone else having issues with monthly bus pass? Sometimes it works and other times it wont and then you have to pay.

Nicole | Jul 21, 2022
JOHN DRISSEL | Jul 21, 2022

Yes I Have Be4. But This Last Month (JUNE) Happened 2 A Whole Lot Of People!! They Act Like It Is There Money?! They Are Allowed 2 Give Is Courtesy Rides. I Asked About It When I Got My New 1 & They Said That They Are Fixing It. She Said That There Were Tons Of Complaints About It. She Apologized 2👍🏻

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Hello What number do i call to schedule a ride?

Myra Moody | Oct 20, 2018
Kevin Nickles | Oct 20, 2018

There 1- 800 number it's on there web site

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How can we get contracts with logistics care if we have transportation business

Tulashi Jogi | Oct 20, 2019
Russell Nelson | Oct 20, 2019

The best way possible would be to get in touch with Jefferson business administration bon broad Street

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Why do the agents lie who work for you and don't do there jobs?

Tammy McComas | Oct 20, 2019
William Smith | Oct 20, 2019

Ask no questions, and you won't get no lies....

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Do they help in Reading Pa

Anna Dominguez | Oct 20, 2017
Shantese Ash | Oct 20, 2017

No. Only Philadelphia county but if you call they'll give you your county's phone number for the MATP program.

Are the open today new years eve and if so what are the hours?

Brigitte gilmore | Jan 22, 2022
Only1Me | Jan 22, 2022

No they are closed

Has anyone went down this week without a valid id did they turn you away?

Carrie Rushworth | Oct 19, 2020
John Simpson | Oct 19, 2020

If it is expired they will still most likely let you use it with just a warning, but if you don't have anything I wouldn't even try.

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Does Medicare cover cost for rides to appointments

Diane Holmes | Oct 19, 2020
edgardo alvandoz | Oct 19, 2020

Sometime.It depends on if you're at a clinic sometimes they can help you out with Uber rides to appointments and that has to do with your Medicare so yes I guess.? PreventionPoint can help you with rides to appointments to and you don't need insurance for certain situations for a ride.

What time do they open?

Michael Tazioly | Oct 20, 2019
Harold Tracey Carmichael | Oct 20, 2019

7am

What time do they open, to pick up passes.

Joseph Morrone | Oct 20, 2019
Ramon Velaquez | Oct 20, 2019

At what time they close on Friday

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How soon after I schedule for day passes to be sent to me will I receive the check

Karen E Murray | Oct 20, 2018
Deborah Stuart | Oct 20, 2018

Idk why you would be expecting a check. I go to the Spring Garden Logisticare location and pick up my passes. You can usually pick them up a week after the order has been put in.

Can reservations be made online?

StayseaLee Hutchings | Oct 20, 2018
Dawn Lynch | Oct 20, 2019

LogistiCare.com/Member Services

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What's the latest I can schedule a ride for the next morning

Shawn Singleton | Oct 20, 2018
Tracy Strickland | Oct 20, 2018

You have to call three days in advance. Only way you will get a ride next day would be if it was a dire emergency and where you are going can verify so youd want to call early

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I got screwed over out of getting my pass this month long story but i am now scheduled to get one in april. But what can do about the rest of this month? Someone was telling me about just calling and they would schedule me to come pickup enough bus

Anthony Rios | Oct 20, 2018
Tia Jackson | Oct 20, 2018

Yes. Go back they will give you a special number to call so that you can reschedule a day to pick up the car fare you will need for the rest of the month. I hope this was helpful.

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Instead of calling to schedule a ride to my appointments, is it possible for them to send me septa day passes that I can use to get to my appointment? A couple of times I scheduled a ride but they were so late pick up that I missed my appointment

Herman Hertz | Oct 20, 2018
bruce blake | Oct 20, 2018

The way ros way said it is exactly correct. Just do it the way she said it and it will be fine.actually you can schedule a bus pass apoint with in the thirty day period.

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What time are they open till today

Joe Dupon | Oct 20, 2018
Mona Mckenna | Oct 20, 2018

What hours are they open on spring garxen zt.

When do passes come out for December

LoBiondo-Lathan Kristin | Oct 20, 2018
bruce blake | Oct 20, 2018

Today starts the passes the 20th not the 27th they start giving them out TODAY.

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What time is logisticare on spring garden open till

Diana Watson | Feb 21, 2022
JOHN DRISSEL | Mar 23, 2022

4:00pm

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What day do I pick up my Monthly bus pass for December

Reginald Fair | Dec 23, 2021
William Purvis | Dec 23, 2021

It starts on November 24 but they are closed for Thanksgiving they will reopen Friday but close for the weekend with Monday being the last day for pick up

How do i sign up for this

Lucky Love | Nov 23, 2021
Brian Perkins | Nov 23, 2021

Gotta talk to ur insurance its usually for u to get to ur doctors or things like that.

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L

Anonymous | Oct 18, 2022
Anonymous | Oct 18, 2022

o

I lost December's monthly pass will I be able to still get January's without December's pass??

dorothy foley-thomas | Oct 19, 2021
Diana McKenna | Oct 19, 2021

Does anyone know how long u can pick up ur pass 4 January??

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If I lost my monthly transpass can I still get the next month's transpass without having the previous months pass??

dorothy foley-thomas | Oct 19, 2021
Megan Mulvehill | Oct 19, 2021

Yes if you haven't lost a monthly pass in the past year. They will make you sign a paper saying you got ur one free pass for losing it. If you had already lost the one this year then you will get a pass for January but then you'll lose it for February it's weird how they do it now. I hope this helps.

What time can you go there till to get pass

Gina Beck | Oct 19, 2020
Jose Santiago | Oct 19, 2020

7am until 4pm

What time do they open

Xverse Jaden | Oct 19, 2020
Harold Tracey Carmichael | Oct 19, 2020

They open at 7 they close from 11 until 1pm during the first three weeks of the month. And the last week they are open all day from 7 to 5.

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Is logisticare also for transportation outside of medical appointments? (Is it the same as paratransit?)

ashlee riley | Oct 19, 2020
Shelly Bell | Oct 19, 2020

Sarah Smith is 100% correct. Not the same as paratransit.

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Do you know if they are opened new year eve

Carrie Rushworth | Oct 19, 2020
Gina Dumont | Oct 19, 2020

Yes they are open on New Year's eve. I don't know what time they close that day👍

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Can I schedule a ride online?

Tanya Hair | Oct 19, 2020
Yolanda Wiley | Oct 19, 2020

No be sure to call in advance to schedule a ride

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What days is open this month

Ramon Velaquez | Oct 19, 2020
Miranda Carvin | Oct 19, 2020

They are closed Thursday 28th and Friday 29th and weekends.

Hey does anybody else monthly transpass say invalid a week before it's over.

Latanya Denny | Oct 19, 2020
edgardo alvandoz | Oct 19, 2020

U better go check that out with LogistiCare call or in person.

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Do I have to use my day pass only on the day that I scheduled for or can I use it a different day? Say like if my appt was canceled for that day

Diane “DeeDee” Duffin | Oct 20, 2019
edgardo alvandoz | Oct 20, 2019

No.U can use ur day pass anyday.

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How do I go about getting a bus pass I just got into a methadone clinic and I can't get there???

Mark Newell | Oct 20, 2019
Aida Diaz | Oct 20, 2019

In order to obtain a pass you have to have an appointment & call logisticare 1 or 2 week's before the appointment. Then once you've been in the program they'll put a standing order , a couple weeks then you'll get approved for a monthly pass.

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What is the best way to apply for employment at logisticare

Dawn Cooley | Oct 20, 2019
edgardo alvandoz | Oct 20, 2019

Check the web,trie Bridge n Pratt ask 1 of the Septa Workers there.?

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I need 5 day passes for my Doctor appointment how do I do this

Zipporh Love | Oct 20, 2019
Zipporh Love | Oct 20, 2019

What number do I call

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How do i get septa passes for medical passes

Clifford Hill | Oct 20, 2019
lisa Statham | Oct 20, 2019

You have to have medical insurance and then you call to get passes for upcoming medical or dental appointments must call a week in advance

What day can I pick up my transpass this month

Steve Kae | Oct 20, 2019
Jamie Little | Oct 20, 2019

It is usually approximately the last 5 "BUSINESS" days of the month.

what is the fax number to send medical forms to

michelle young | Oct 20, 2019
Jaime Cowley | Oct 20, 2019

If you call your insurance company. I don't know if you get welfare but I'm disabled and they told me I could get a van to take me to and from my Dr. But they gave me a monthly transpass. So your insurance co. Can tell you more or if you have a case worker, but the insurance pays for it so they'll know more. They called me asking if I need a new cane and stuff.

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Do they accept people from NJ

My Queen | Oct 20, 2019
Jaime Neathery | Oct 20, 2019

They only accept people with philadelphia addresses. There may be another program for New Jersey.

What time does the doors closed?

Mr. | Oct 20, 2019
Lauren Smith | Oct 20, 2019

430 pn

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My pass was stolen for February. Will I still get my March pass?

Mary Kate Moan | Oct 20, 2019
Sherrhonda Williams | Oct 20, 2019

Jaime answer is correct

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If my pass was stolen, will I still be able to get my March transpass?Given I dont have my February's pass because Im with a new program and they no answers for me?

Mary Kate Moan | Oct 20, 2019
Thomas Larson | Oct 20, 2019

Well you have to have a stand in order from whatever clinic you were on, I don't quite get the question. If this is the 1st time you lost your transpass, you'll get a warning and a transpass. If it happens again 60 day wait (til you get your next transpass)

Are they open for distribution on Saturday

J Star | Oct 20, 2019
Jaime Neathery | Oct 20, 2019

No. Mon thru fri 830 to 430

How do you qualify to receive a monthly transpass?

Jai Sade | Oct 20, 2019
William Smith | Oct 20, 2019

Your medical has to approve it for you, it's to help you get to your appointments, etc. If you don't have a means of transportation.

When is the last day to pick up January transfer

Crystal Ebinger | Oct 20, 2019
Dave Kirby | Oct 20, 2019

Today is the last day

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If i lost my pass for the second time in 6 mnths, how long will i be suspended?

Nikki Sadowski | Oct 20, 2019
Rolando Torres | Oct 20, 2019

60 days

does logisticare close for lunch?

Nicole Fogel | Oct 20, 2018
Tracy Strickland | Oct 20, 2018

1245 to 2 close at 430

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I live in Havertown pa and I need to go to Chester PA every morning for medication. How can I sign up, do they accept medicade or Medicare? How quickly do the rides begin after signing up?

Richard Grudzinski | Oct 20, 2018
Tracy Strickland | Oct 20, 2018

You would have to call the Haverford county logisticare. If you have medicaid you should be eligible.

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I lost a bis pass last October, I was given a pass, I just had my September pass stolen, will I get a pass for this October, beings it is one month short of 12 calendar months; what will my punishment be?

Angels Random Channel | Oct 20, 2018
Jaclyn arroyo | Oct 20, 2018

2nd violation dont think you'll get a pass this..i think its a 30 violation

Does logisticare take private insurance

Wanda Nobles Dansby Thomas | Oct 20, 2018
Jaclyn arroyo | Oct 20, 2018

I'm sure they do they however there are just different requirements for private insurances

What are the days for pick up month of September

Amanda Leonard | Oct 20, 2018
Jaclyn arroyo | Oct 20, 2018

I think last week of every month

What day in August is transpass being giving out

Jamal Hopkins | Oct 20, 2018
Ana Padua | Oct 20, 2018

Probably the 24th or 26

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When do we pick up our transpass for the month of Aug

Shaunta Campbell | Oct 20, 2018
Bernadette Forbes | Oct 20, 2018

This upcoming week starting Wednesday and ending next Tuesday im pretty sure if not definitely over on the 1rst

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Ok i was wondering since its no more transpasses and tokens like what is available for transportation

Camille Jackson | Oct 20, 2018
Tracy Strickland | Oct 20, 2018

You can still get the day passes from Logisticare. That hasn't stopped or changed

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If someone stole my purse with my tranpass inside will they give me another one

Ketty Miranda | Oct 20, 2018
Artise Lee | Oct 20, 2018

Yes

What time do they open?

ivy johnson | Oct 20, 2018
siren the grey | Oct 20, 2018

5am for reservations. 8 for the bus pass department

When do they stop giving out tranpasses for month of march

Barbara Diaz | Oct 20, 2018
siren the grey | Oct 20, 2018

March you would have had to get end of February

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When do you distribute new passes for April?

Brian Mcmichael | Oct 20, 2018
Deborah Stuart | Oct 20, 2018

Last 5 working days of the month

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Phone number to where my ride in Philadelphia

Antoinette Brown | Oct 20, 2018
Artise Lee | Oct 20, 2018

Robin Coyle is correct

What time do you go to lunch

John Mckinney | Oct 20, 2018
Beryl Sharp | Oct 20, 2018

They break for lunch in shifts there's always two of the three windows open.

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I lost a day pass what is going to happen?

Jay C. | Oct 20, 2018
Lauren Christine | Oct 20, 2018

If it's your first time in 12mo period you'll get a new one for following month, if it's your 2nd time you need to wait a month 3rd time wait 2months and so on i believe.

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HOW DO U APPLY FOR TRANSPORTATION DRIVER OR MED RUN DRIVER PLZ LET ME NO

Carolyn Bush | Oct 20, 2018
Deborah Stuart | Oct 20, 2018

Call Logisticare at least a week before your appointment and make a reservation.

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What can I do if I miss the deadline to pick up my monthly pass

Lisa Miranda | Oct 20, 2018
Tracy Strickland | Oct 20, 2018

If you dont pick up your pass on time it cancels tje order. You have to call in and schedule all your appointment but still have to give seven days notice so id call them soon they are already into Feb

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Does Logisticare go to East Norriton?

Nidia Mohammed | Oct 20, 2018
bruce blake | Oct 20, 2018

You need verification. To show them.

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I live in Delaware who do I contact to report an Insurance change

Edward Jandras | Oct 20, 2018
Kevin Coleman | Oct 20, 2018

I agree with Troy Taylor. They are very good.

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Logisit care called 2 times did not get bus pass i was told to call 7 days in advance dont know why i was a day late passes dont come on time any way

imani lewis | Oct 20, 2018
Nakia Harris (Nikki) | Oct 20, 2018

I don't think so.. I do think that if u call they will give u day passes for the remainder of the month.. @ Kevin

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Hey I keep trying to call and can't get a response. I went the last day to get my pass and im in a program but they were closed when I got there and closed yesterday for new year's... Can I still go today the second???

Lauren Miller | Oct 20, 2018
Nakia Harris (Nikki) | Oct 20, 2018

Last day to get passes was Friday .. Usually u have to get your counselor or case manager at ur program to call and try to get you a rain date.. They may not give you a pass for this month just day passes but im really not sure

What time does the doors open

Desaree Custis | Oct 20, 2018
Kevin Coleman | Oct 20, 2018

If i didnt pick up my transpass today. Will i be able to get it next week..

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I miss the date to get my pass does anybody know the number to make an appointment to pick up my transpass

Holing Mad Murlock Glinka | Oct 20, 2018
Beryl Sharp | Oct 20, 2018

Sorry I even tried to look it up for you and I just couldn't find the right number

Are they open today, Friday after Thanksgiving

Dottie | Oct 20, 2018
Kevin Coleman | Oct 20, 2018

No they will no they will reopen on Monday

What time do logiccare close

Peggy Watson | Oct 20, 2018
Jennifer Piuma | Oct 20, 2018

I went at 3:45 the Wednesday prior to Thanksgiving and they had to unlock the doors to let me in. I would double check

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What are the business hours?

Jennifer Johnson | Oct 20, 2017
Shantese Ash | Oct 20, 2017

We are open from 5AM to 8PM. Distribution hours are 7AM to 3PM

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