Address: 2501 E Hebron Pkwy STE 300, Carrollton, TX 75010, USA
Sunday: Closed
Monday: 9AM–5:30PM
Tuesday: 9AM–5:30PM
Wednesday: 9AM–5:30PM
Thursday: 9AM–5:30PM
Friday: 9AM–5:30PM
Saturday: 9AM–1PM
Jason Buckholt
The Carrollton branch does not have a phone number posted it took me days to find the number on their website and when I called 10 minutes after opening I was hit with a 36 minute wait time! I live in little elm I can’t just drive to Carrollton anytime I have an issue with my account which I have a lot of with resource one
Steve Turner
I've been with R1CU for many many years. I would recommend this bank to anyone. The only downside is their lack of ATM's.
Brad Werner
For Auto Loans - Resource One charges their own insurance fee of $90+ per month unless you provide the exact documentation from your own insurance company proving they are the payee. I've spent 10-20 hours sharing various documents, working with my insurance agent to try to get exactly what they need, and trying to get them to refund the unnecessary double insurance. Never had this required from any loan or CU. Not worth the time - would go with another lender had I known this was a requirement.
Nadia Akuoro
The customer service just doesn’t do it for. So far so good on the bank . But I can’t deal with bad customer service.
Thanks! Your review is awaiting moderation.
The branches that currently offer Safe Deposit Boxes are the Southside Branch, East Dallas Branch, and Jones Rd Branch.
Yes. All branches currently are able to instant issue debit cards.
Yes! Your Spending Account Visa® debit card is compatible with Google Pay, Apple Pay, and Samsung Pay.
Yes, we do. Members are able to purchase MoneyGram Money Orders at any of our locations for a $3 fee.
All Branches have a QuickChange Coin counter machine, except Spring Cypress. It is a 3% fee for members. It's free of charge for youth accounts.
No, however, you will need to open membership to book out the loan, if approved.
A primary form of ID: a current, valid U.S government-issued ID (e.g. Driver’s License, Passport, State ID, Active Military ID, Concealed Hand Gun License) or Foreign Passport A secondary form of ID: Social Security card, Birth Certificate or any major Credit/Debit Card with your name
Yes, we offer free notary services to members and non-members. Our branches have at least one (1) notary at each location.
You can mail checks for deposit or loan payments to: Resource One Credit Union, PO Box 660077, Dallas, TX 75266-0077 Please note that mailed in deposits and loan payments are processed on business days, Monday through Friday.
Hello Leonese, there are a few requirments for membership. Here is a link to our membership eligibility page. https://www.r1cu.org/about-us/eligibility/
Hi Scott, all of our locations are open from 9 AM - 1 PM on Saturday. Thanks!
Hello! Our locations have the following hours: Drive Thru M - F 8 AM - 6 PM Sat 9 AM - 1 PM Lobby M - F 8:30 AM - 5:30 PM Sat 9 AM - 1 PM Thank you!
No, but they can deposit and withdraw for City CU
Should be regular hours 8.30 am to 5.30 pm
Unfortunately not at this location
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.