Hampton Inn & Suites Waxahachie

Kaitlyn Smith

The staff blew me away. We chose this hotel because it was pet friendly, and traveled with our 2 year old “puppy” for the first time. He was incredibly anxious and couldn’t settle. My husband and I were so concerned he was keeping other guests awake, we stayed up trying to soothe him. We ended up checking out early because we felt so bad for our dog and the noise he was causing potentially disrupting other guests. We expected to pay our bill in full. Also, it turns out I failed to notify the hotel that a pet was with us. Jess, from the front was so understanding and caring. We left in such a hurry we left items behind, and they were wrapped in a garment bag and waiting for us at the front. The customer service was outstanding and we will choose to stay at this hotel every time we visit family, without our puppy.

Kris B

This was a pleasant stay serving a great purpose! The breakfast attendant was phenomenal! I wish we could remember her name, she was so sweet and kind to our family. Check-in was smooth and seemless, the Business Center was convenient, and the snack shop a treat! A big thanks to housekeeping for keeping the clean bath linens coming! It was a stark contrast to the young lady who worked the nights of our stay, who seemed irritated that guests would have a request. We did encounter a slight problem with room keys, the electronic key on the App would nullify the physical key cards. The desk agent seemed to be annoyed with the request to reactivate the physical cards. Thankfully, her disposition did not have a lasting effect on our overall stay. Thank you for accommodating the needs of so many of the 5,000 extras for the recreation of one of the greatest miracles in history! Be sure to get The Chosen App to catch up on seasons 1 & 2 before season 3 comes out later this year! May God bless and keep you all!

Cora Page

Was greeted by Priscilla upon arrival. Acknowledged when I left and welcomed back when I returned. Elizabeth in breakfast was friendly and took the time to talk to everyone in the breakfast area. We visit once a year and it's good to return to a friendly staff.

Michelle Suter

We stay here every year when we attend Scarborough Renaissance Festival. The staff us wonderful and friendly. The rooms are nice and clean and spacious. Breakfast is good and free!