Wingstop

emily merton

My order was missing items. The fries were super cold. Not a good experience

Tan Cook

Where do I begin. If I could give this place no stars I would. We’ve been living in the area for a little over 3 years and have had a bad experience with this place every time we’ve ordered from them. We’ve tried to give them a chance thinking that maybe the experience would get better but it didn’t. We will never ever go back to the Waxahachie location, we have given them enough of our money in exchange for the terrible food and service. Last week was the worst experience. I called a order in over the phone ( surprised that they answered because they hardly ever answer) the girl said our order would be ready in about 25 minute’s(we waited about 30 minutes before going to pick up our order and was told it wasn’t ready). My husband went in to pick up our order, paid for it and was told that the order would be ready shortly. My husband took a seat in the waiting area patiently waiting on our $50 order. At this point my husband had been sitting in there waiting for about 30 minutes. My husband then proceeded to walk to the counter to ask the cashier how much longer it would be and she said oh let me check, she then started looking at the orders that were sitting on the counter and saw our order which had been ready 30 minutes ago (my husband saw that same bag sitting on the counter when he paid for the food) my husband then went on to tell her that he wanted a refund because our fries and chicken had been sitting there for 30 minutes, the girl by the name Paige( I guess that’s her real name) walked back to I guess the assistant mgr and says this man wants his money back, I don’t even know why because the food is still warm ( horrible customer service), my husband responded and said I want my money back because my food has been sitting for 30 minutes and no one has called my name, Paige(wing stop worker) says we are busy that’s why no one has called your name , busy? That’s not the customers fault. Anyways one word led to the next we ended not getting any food (a waste of time) but a refund, no one apologized or offered to remake the food horrible establishment. Go at your own risk but they will not get anymore of our money. This place needs to be shut down immediately.

Tie Notey

We ordered bone in lemon pepper wings. The most nauseating thing was the 5/8ths inch pin feathers still attached and cooked on the wings. So, obviously they are not cleaning the wings before cooking them. Add that to the over 1/4” of grease they were floating in and we could not eat it. Waste of money and no dinner. Unsanitary.

Amanda Stark

A girl with dark brown/black hair assisted me today and was one of the rudest people I’ve ever met. She refused to give me her name. This place is not worth the time or money!!!!!!! She is a cashier! Because of her , I’ll never go back and will advise friends.