Katy Furniture

Category: Furniture store in Katy, Texas

Address: 1620 N Westgreen Blvd, Katy, TX 77449, USA

Phone: +12815785353

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

My life as mimi

Oct 15, 2022

Wonderful customer service by Ann

Linda Sanchez

Oct 13, 2022

Ann was so helpful from the get go!! Her energy is amazing and her customer service is excellent very easy going and friendly!! She made the buying experience easy and stress free!! I will definitely be a repeat customer and only ask for ANN!! Thank you your are the best!!

Yanny Rodriguez

Oct 8, 2022

My experience at the Store was horrible. My husband and I wanted to buy two sets of beds and their mattresses $1000+ sets a $999 dining room set and other stuff and we talked to the staff to see if they could give us a good price they said no. Ok we accepted it but on Facebook they said delivery free and in the store it wasn't like that they charged us $225 dollars ok we accepted again but apart from that they charged us the taxes of the bone delivery there was not and was not the slightest flexibility, and when we talked to the girl that he was going to charge us, he said no, that was how we took it or left it, and we left upset without buying anything. How is it possible that some clients will make a purchase of almost 5,000 dollars and there will be no agreement or flexibility? I mean very bad experience

On Point Teez LLC

Oct 6, 2022

Stuff has a very bad attitude and customer service they are so rude. Even the manager is so rude

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Questions & Answers

They dont have good communication with the costumers after you pay for your items. The only thing that they care is money I was so happy with this furniture store but after this no more..but they don't care cause they already have a lot of costumers

Fidel Davalos | Oct 19, 2019
joe Caraway | Oct 18, 2020

They are charged me 25% because i ask for a refund on a order i didn't get yet told i want my money back

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Hello, good afternoon, I need to know when you can help me by phone. Because I was missing the legs of a sofa that I buy and pay in full and I call them and they just put me on hold. And they send me to voicemail ..

Miguel Vazquez | Oct 19, 2019
Liz Poche | Oct 18, 2020

That just happened to us too! Seems like it's a pattern! We purchased an office desk and guess what's missing....THE LEGS! We told their store and let them know about the missing legs for the desk, they don't even apologize and do not follow up! Terrible experience! Never again! They really just want the money and nothing else!

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I am so unhappy with my attemp to do business with this company and to be lied to was the absolutely unprofessional. If you tape conversations as I was told you should play it back if what you said was TRUE! should play the tape back to customer i

Michele Scheler | Oct 18, 2020
Michelle Kerr | Oct 18, 2020

Same! HORRIBLE company! I was completely taken advantage of and when I tried to complain to the manager in the store, she wouldn’t come out and called the police! I’m still in disbelief a company can treat people this way!

Why do you only care about the good reviews? No one will respond or even acknowledg the negative reviews!!! So you must only care about YOURSELF and the ALL MIGHTY DOLLAR.. That represents the company very well... hhmm

nancy lindsey | Oct 19, 2019
Michelle Kerr | Oct 18, 2020

Agreed! Funny how they not only avoid the negative reviews but WORSE they avoid customers that have any issue at all! Totally thieves!!

Do you have things for big people

Gladys Cleveland-Citizen | Oct 19, 2018
Mike Fiedler | Oct 19, 2018

For all people

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Horrible customer service! I keeped calling for upholstery repairs (which I have questions) and was being sent to voicemail. Girl just disregarded my call. No specific name of person I could talk too or extension for department provided?

C2 GMZ | Oct 19, 2019
Michelle Kerr | Oct 18, 2020

I had the same horrible experience. Had a problem with a mattress and all they say is there is nothing they can do for me as all sales are final! These people are thieves!

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I personally do not recommend this store when you are in the store, the sellers are all love. But when making a claim! Nobody is responsible. And to finish it, I ordered a berth since May and it is the day that it has not been delivered

Yazmin Tavera | Oct 19, 2019
Michelle Kerr | Oct 18, 2020

Totally agree! Goodluck getting anyone to respond if you bring a problem to them.

I bought 4 bedroom set ,one living room set and one formal dinningroom set.i spend more than eight thousand dollar.my dinning table leaf is missing.no one took care my problem.if you solve it .I will apreciate.i am so angry and unhappy

Foridha Choudhury | Oct 19, 2018
Michelle Kerr | Oct 18, 2020

I had the same experience! I’m so angry they took advantage of me and my money! BUYER BEWARE!!

I'm calling to see how much my balance is and they don't answer me

Carla Najera | Oct 19, 2018
Andres Vargas | Oct 19, 2018

Ask for Arely when you buy she always helps

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The special for the week

Latoya Sanders | Oct 19, 2018
deepika agarwal | Oct 19, 2018

Yeah

Do youall sell office furniture

ERSKIINE HILLS | Oct 18, 2020
Jai Jones | Oct 18, 2020

I hv seen a couple large desks in there but its not alot

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Applying for a job. Where do I start.

Bob Mataxas | Oct 18, 2020
Bobby Warren | Oct 18, 2020

I would say at the office

Do you have kids furniture

Mary Williams | Oct 19, 2019
Jessica Waters | Oct 19, 2019

They do have kids furniture

Is furniture already assembled when delivered? Is there an assembly & delivery charge?

Ruth Stubb | Oct 19, 2019
Sylvia Casas | Oct 19, 2019

Delivery charge and furniture not assembled...they charge to assemble it.

Is there any discount on black friday

Thaera Majid | Oct 19, 2019
Jennifer Gonzales | Oct 19, 2019

Sales will be posted online soon.

Do you have a "Bar Commode"

maurice gariepy | Oct 19, 2018
monique holmes | Oct 19, 2018

no

Are there any televisions there.

Joyce Carter | Oct 19, 2017
Yurien Laria | Oct 19, 2017

Just furniture, not electronics or appliances.

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