Collin County Animal Services

Category: Animal control service

Address: 4750 Community Ave, McKinney, TX 75071, USA

Phone: +19725477292

Opening hours

Sunday: 11AM–5PM

Monday: Closed

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–5PM

Reviews

Ashley Ortiz

Sep 22, 2022

I found 2 cats Tuesday at Walmart, I unfortunately have a 1 year old who is allergic to cats and don’t know anyone who can take them so I brought them here. Horrible place, front desk lady turned around as I was trying to explain to her I found the cats, she was completely rude and told the other lady “ugh she found 2 cats” as she proceeded to talk to her about someone else. Later she grabbed the cats as if they were nasty trash bags. If you don’t like working with animals they shouldn’t.

Courtney Cather

Sep 16, 2022

I am beyond furious. I have been to the pound everyday this week when they open trying to adopt a kitten. I was told something new each day as to why they weren't available yet and to please come back the next day...all the while they were pushing me hard to adopt an adult cat. I explained each day why an adult cat wasn't possible at our home. I arrived this morning only for them to tell me that a rescue came and collected all the kittens. Know why? Profit. These "rescues" can now charge $175 instead of the $25 at the pound. I am going to file a complaint with the BBB and the city. They care about the profit...not the animals. Disgraceful.

Regina Bagby

Sep 8, 2022

They were very helpful. They were genuinely concerned about my missing pet. I pray I get him back

Juan

Aug 31, 2022

Worst experience ever… a facility full of homeless animals and I arrived 1 min after 5:30 wouldn’t let me adopt a kitten because I was 1 min late lol sad our tax dollars pay for these kind of workers …

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Questions & Answers

I picked up a dog at the CCAS on Friday, 6/28 certain he was mine and turns out my dog was found Saturday evening not far from my home. What should I do? Someone else may be looking for this one but I would love to keep him if not claimed.

Barbara Hinkle | Oct 19, 2019
Overdrive Games | Oct 19, 2019

Notify the shelter. You'll probably be allowed to keep the canine companion, but if you're not sure, it's always best to reach out. If the dog's owner is looking for him, it helps if everyone has all the information needed

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How old do you have to be do to community service?

Stacy Smith | Oct 19, 2019
Overdrive Games | Oct 19, 2019

18+. No other restrictions. No appointments are needed. Just show up with your paperwork and they'll set you up. You can arrive as early as 6am Mon. thru Fri. Open till 4pm I believe. There are weekend times as well. You will spend most of your day patrolling dog pens for droppings.

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How do I make an appointment to surrender an animal ? It's impossible through the phone

Adiel Knafo | May 21, 2022
Brandon Crow | Jun 20, 2022

They are almost always too busy to answer the phones. You must leave a message and they will call you back.

I have a mother cat and 5 kitties in my front yard. Is it my responsibility to take them to a shelter? How can I make sure the find a good home?

Gennie S | Oct 18, 2021
CH3CKS UND3AD | Nov 22, 2021

what did you do with them? where are they? cause I found 5 kittens I am trying to rescue, because the mom cat ran into traffic

Do yall take donations??

lowkeyxdemon | Oct 18, 2021
David Fox | Oct 18, 2021

CCAS does take donations.

Is the shelter available after hours for someone to pick up a dog or dogs?

Adriana Hawley | Oct 18, 2021
Mary Knapp | Oct 18, 2021

No...you have to schedule an appointment actually 🙄

Can you board animals here?

Lydia King | Oct 18, 2021
godMc65 | Oct 18, 2021

Not sure... From what I saw, it looks like they do have the capability to do so. You may want to reach out directly to find out.

Is there a way to bring a dog to meet other animals? I’m looking into adopting a cat, but I want to see how my dog would handle it first.

Nora | Oct 19, 2019
Emily Holt | Oct 19, 2019

They do not have an area where dogs can meet adoptable cats. They do have an area where your dog can meet adoptable dogs though.

I have for young dogs I need to surrender can y'all take them

Jeremy Williams | Oct 19, 2019
Linda Pho | Oct 19, 2019

You need to call and leave your name and phone number and a brief message about what you need. They will call you back.

Do you still have Hershey the 6 month old healer mix?

Margarett Duckworth | Oct 19, 2019
Linda Pho | Oct 19, 2019

You should go in and meet the puppy. If they are not there, you may find one you can't live without. They cannot hold dogs so no guarantee she will be waiting.

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:( I have a dog to give it in adoption because I can't take care him, it because of economic problems. Do they accept him? How much they charge?

Yiyi C | Oct 19, 2019
Linda Pho | Oct 19, 2019

You will need to call to make an appointment to turn him over. I'm sure you need to provide proof of ownership or something. I think the fee is $50 but it may have changed.

How do you volunteer here do u call or email ?

Belicia Duncan | Oct 19, 2019
Linda Pho | Oct 19, 2019

Their Facebook page announces events for volunteer training and you sign up through that. Usually about once a month. They require at least 4 hours a month.

How old do you have to be to volunteer here?

Maddie | Oct 19, 2019
Linda Pho | Oct 19, 2019

14 with a parent, 16 without a parent

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Can I take a cat that is badly hurt to the shelter ,he or she is not mine ,me and my cousin found it and it's a small kitten and I'm afraid that is going to die if I left it there?

Yisel Angeles | Oct 19, 2019
Linda Pho | Oct 19, 2019

If you are zoned for that shelter, yes. They are closed on Mondays unfortunately. I hope you brought it in.

How do you report a puppy mill

Kayla Nelson | Oct 19, 2019
Joel Davis | Oct 19, 2019

Just call and let them know where they will take care of the rest

Do they have birds for adoption?If so what would be the price ranges?

Adara Giron | Oct 19, 2018
Liza Werner | Oct 19, 2018

They do not get them very often.

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May I please have the number to text and instructions for community service? I am going round and round on voicemail, not hearing the option. Thank you

Julie Sutherland | Oct 19, 2018
Linda Pho | Oct 19, 2018

You need to go in and find about it. You just go to the front desk and they will tell you the best time to come in and what to bring with you.

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Are there horses at this location

Gloria Barham | Oct 19, 2018
Linda Pho | Oct 19, 2018

Yes but i believe they go to auction. I don't believe they adopt them from there.

Do any of the labs or golden retrievers be good to train as a service dog

teresa biggs | Oct 19, 2018
Lauren Mayfield | Oct 19, 2018

It really depends. Some are older dogs, who are set is their ways, while others around willing to share their lives and learn. I got a 9 month old mix who is begging to be my service dog! Lol, I'm considering giving in!

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I have five cat trees available. Could you use them? I live in McKinney.

Nancy Arey | Oct 19, 2018
Linda Pho | Oct 19, 2018

They will take them for donation if clean.

I took a kitten in yesterday that I found at Wal-Mart she is solid grey and she had a little toy in her mouth when I found her, I took the toy with her. My question is if no-one adopts her can I? I didn't know I would feel this way about her.

Sherry Allen | Oct 19, 2018
Lauren Mayfield | Oct 19, 2018

Awe... Yes you can... So sweet! But I agree that you should go asap... Puppies and kittens go faster then adult animals.

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Is this a no kill for Sure

Chris Hernandez | Oct 19, 2018
BOO KITTY | Oct 19, 2018

No collin county is not a no kill shelter

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What time can you check in for community service?

Joshua Cook | Oct 19, 2018
Lauren Mayfield | Oct 19, 2018

8:00 am. Get there earlier, though, they only have a limited amount of volunteer spaces, and they fill quickly.

B.J. is 11 years old and my constant companion. My husband is in renal failure and vet expenses other than shots is difficult. Her hind legs give out and standing and walking is difficult. She does not complain but I know she is in pain. Thank you.

Cecilia Chavez | Oct 19, 2018
Cecilia Chavez | Oct 19, 2018

As I said, I need to take B.J. to the vet and we know the vet is going to want to do surgery. We can Not afford it. Is there a vet in collin county that will take care of her issues at little to no cost. A free clinic for pets would be great.

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how to make an appointment?. Can i walk in?

Safia Isa | Oct 19, 2018
Linda Pho | Oct 19, 2018

Online or you can call and leave a message and they will call you back. You can also ask them exactly what you need to do on their Facebook page.

i have a guinea pig want to donate as its hard to take care of. Can i drop it

Safia Isa | Oct 19, 2018
Linda Pho | Oct 19, 2018

You need to make an appointment but yes, they take them. There may be a fee.

My dog just ran out the back gate who can I call to look for him

Ryan Stone | Oct 19, 2018
Brett Paul | Oct 19, 2018

You can post on your local NextDoor site to see if your neighbors can help you find him. If you call Animal Control they will try and capture the animal. They will then take it back to the shelter where the owner will have to pay a fee to retrieve their pet.

Are you a “no” kill shelter

Ann McCarley | Oct 19, 2017
Lauren Mayfield | Oct 19, 2018

They don't kill the animals for anything other then health concerns. They won't make an animal that has an irreversible painful condition suffer. But, if an animal just isn't adopted for a while, they won't kill it.

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Are dog bite quarantine services available?

Elaine Graves | Oct 19, 2017
Linda Pho | Oct 19, 2017

I believe they are. I have seen many people pick up their animals but i think only if animal control picked them up. I don't know if you can bring them in.

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