Power Ranch Golf Club

Alex

The head pro in the golf shop is so unprofessional. When we presented him with an issue he completely neglected the issue and acted like we were in the wrong. Said he was “sorry” but sure didn’t act like it. Over $200 down the drain! Plus the course conditions are terrible and have been all year round. What a shame!

Alex

Went to book online and it stated that they had open availability on this morning for 18 HOLES. Checked in no problem and played the back nine. Came around the turn and got stopped by the starter claiming we were only scheduled to play 9 holes, told him we had scheduled to play for 18, he said to go talk to the pro shop. When we went in we showed them our confirmation email of proof for playing 18 holes. Head pro said they’ve been having IT issues with their system but said it was still our fault. I’m Sorry What, how is that our fault? He told us we were lying even though we showed him screenshots of the tee times and the confirmation email. Said we would have to wait over an hour and a halve to play another 9 holes and also pay another 25$. Refused to accept their mistake with there system and horrible customer service. We revoked our memberships!

Matt Spence

Booked 18 holes on the Trilogy App. Came to play this morning round the 1st 9 holes and they said we were only booked for 9. Took it up with the pro who was unprofessional. Told us it was an IT issue and our fault on how we booked. Wouldn’t let us play thru without paying another rate (not listed on our 18 hole reservation. Basically told us we were wrong in our booking. Showed him proof from screen shots and email. He wouldn’t honor our booking and was unprofessional and wouldn’t own his IT problem. Needless to say, I pulled my membership that I had renewed this morning and got my money back on that at least. I won’t be back! Many golf options around us to play.

Michael James

Will never play here. Bella the pro shop girl is the rudest person ever. You guys have the biggest B in the world answering your phones and checking people in. You need to get a new staff cause she lost you a LOOOOONGTIME customer. Rudest customer service EVER!!!!