Vision Community Management

Category: Property management company in Phoenix, Arizona

Address: 16625 S Desert Foothills Pkwy, Phoenix, AZ 85048, USA

Phone: +14807594945

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Jenifer Jepson

Oct 17, 2022

I was on a board that selected Vision for our community several years ago based on many promises and a impressive community plan from the owner Darin Fisher. We have come to see a very different Vision. The lack of oversight and lack of responsible and professional management has been persistent, and as a result the community has incurred physical detriment and negative financial impacts due to Vision . Over the past several years we had 1 manager who actually did their job. Otherwise the relationship with Vision involves constant oversight of them by you to get anything prioritized, scheduled, repaired, or done ( and then maybe not even done right). They take months to years to get anything scheduled or fixed, and will not be proactive with scheduling any repairs due to damage. We had a main water leak for over 9 months that they knew about and ignored sending our water bill over by 1000 a month. 24 hour emergency line is not responded to as an emergency. Response can be 1-2 days. Deferred to be addressed/fixed during next business day. They will let your community get run down while they do absolute minimum and collect their check. Be prepared to constantly hound these people to do their jobs, to only get a thank you for letting us know for your email response. Be prepared to be gaslighted and ignored by this company. They will not be proactive or on top of your community maintenance or planning. You get accounting services and that’s it. Vision has provided 0 oversight over quality of work, or ensuring contractor performance. The reckless disregard and lack or initiative or oversight to ensure critical work is done in a timely manner and as contracted and paid for, the lack or adherence and enforcement of legal Bylaws, CcR/R&R is glaring. The lack of regard to financial health or timely project/repair scheduling has hurt the community. In a nutshell, Vision has put undo pressure on the community & board’s shoulders to stay on top of Vision and make sure they are doing their job. Run

Baron Bruce

Oct 11, 2022

Rude, short, and do not care. All they do is fine you and dont care to hear about changes, they think they are the law or some sort of higher power. AVOID HOA's with them at the helm. Crystal was the worst person to deal with. I will be moving because of her.

David V

Oct 3, 2022

They couldn't care less about your place, and will tell you that. Our place is a "rehab community" by their words and not worth any effort. Its sad that HOA fees get put to paying them when they admit up front that they don't want to do anything.

Guillermo Dominguez

Sep 19, 2022

Awful the worst place I’ve ever dealt with especially Jaime Clifford super condescending and not very helpful avoid living in any of the properties that they manage if you can

Thanks! Your review is awaiting moderation.

Questions & Answers

How do you reach Vision Community Management by phone? I call between 8am-5pm, nobody answers so I leave a message but never once have received a call back.

J B | Oct 19, 2018
Gary Wilson | Oct 19, 2018

They don't answer till 9am

How do I get a car towed that's in my spot?

Kadji Kahn | Apr 21, 2022
Vision Community Management | Apr 21, 2022

Hello, please contact our office at 480-759-4945 with your community name and we would be happy to help you out with your parking issues.

Why can some people park on the street every night and if I leave mine out I get a fine? Everytime. I have pics of someone parking on the street all the time. If you leave a complaint on Vision here they fine you more.

Josh C | Apr 21, 2022
Vision Community Management | Apr 21, 2022

Hi, Josh. Parking rules vary by community. We’d be happy to look into your notices if you feel you received a violation in error. Compliance is enforced evenly throughout the community so other properties receive notices of non-compliance according to the association’s enforcement policy as well. Your governing documents can be viewed on the community webpage at www.wearevision.com

Can we park a RV in our backyard? We'll just park while it's not in use.

MJ Kim | Oct 18, 2021
Vision Community Management | Oct 18, 2021

Hello! It varies per community, please feel free to reach out to us to provide that info and we can take a look at your governing documents to be sure. In most cases, Recreational Vehicles are not permitted to be stored in view. You can also take a look at your community's website here: www.wearevision.com and take a look at the rules if you'd like.

How early before bulk trash is scheduled to be picked up can it be set out in front of the house?

k l | Oct 18, 2020
Mandy Tieman | Oct 18, 2020

Never- the HOA will fine you and take all of your money/ they are crooks.

I have lost my mail box key what to do to get a replacement?

Michael Chhay | Oct 18, 2020
Vision Community Management | Oct 18, 2020

Hi Michael, I would recommend contacting the post office. Unfortunately, we do not have copies of owner mailbox keys.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places