The Neighborhoods at Quail Creek Skilled Nursing

K Brobst

If I could, I would give QC 9 stars! From the Administration to the WONDERFUL Redbud wing Nursing Staff to the absolutely FABULOUS therapists the CNA's (Arlene in particular) and above all the Redbud wing "chefs" (Shout out to Kiana Cook) - this facility, in our experience is top notch. When admitted (after a 10 day hospital stay), mother was unable to walk more than 10 steps (with her walker) unable to dress herself nor use the bathroom. After 14 days with the AMAZING therapists, Jane, Tracy, Colton and Brandi (the four that I remember most) she was discharged to a long term care facility, able to independently physically take care of herself. The administration at QC was instrumental in helping us find a long term care facility that had availability for us with a memory unit. Thank you Shanda Bermudez (Social Services) from the bottom of my heart. Thank you Eric (Administrator) for having Judy (podiatry nurse) on staff to address those issues (I know that's not a position skilled facilities are required to staff). Jane (the memory book continues to be used, but confusion about the calendar and date is still a work in progress) Colton and Brandi (she practically races the halls with her "wheels") and Tracy, I can't thank you enough for all your support and "mental" therapy for my family. Naturally, no facility is flawless and we did have a MINOR, VERY MINOR issue, ie a buzzer that didn't function properly - so we got a bell, a TV that had remote issues (maintenance is still working on that one). I would HIGHLY recommend this skilled nursing facility. From top to bottom. BTW - if cleanliness is your concern - NO worries there either. Showers are given regularly and laundry is continual. Like I said...... 9 STAR

Susan Schoenthaler

Clothes and other property were stolen. Kept in a WHEELCHAIR to move around using feet, Except for 30 minutes of therapy once, maybe twice a day, Monday-Friday only!!!! Understaffed. Tylenol was given for severe pain. Controlled substances disappeared!!! 3 showers in 20 days!!!! Does not accommodate making food digestible. Pretty buildings hold substandard care and neglect. Please find another place for your loved one

Marie Sonnon

Non responsive staff who ignored call requests from clients. Left clients in restroom and did not return for an hour. Food was bad. Rude and very uncaring staff. Care was minimal. The PT staff was very good and caring. I can not recommend this place due to my own 💻 experience.

Cindy Ausilio

I was at Quail Creek to recover from and receive treatment for a pressure wound. My care was excellent. The staff was compassionate and skilled.