Address: 12240 Kiln Ct suite c, Beltsville, MD 20705, USA
Phone: +18889991070
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Jean Varano
Canceled my service with Ackerman two months ago and my credit card is still being charged. Each time I call I get routed to multiple people who are unable to assist me, am on hold for 30 minutes to an hour, or the call gets dropped. It's extremely frustrating. I am owed two months worth of charges when I am no longer an Ackerman or ADT customer. Extremely poor customer service!
Nick Calla
My mom had Ackerman when I was a kid, moved in to my new house and called them to get set up.. I usually don't leave reviews but man, it was an easy process! I could not be happier. The whole thing took 3 days from my initial call to being installed and operational! Thanks! 100% recommend this alarm system company!
Matthew Fitzgibbon
Just moved to the area. Great service !!!! And the product works great in the new house. Highly recommend
Home Source Real Estate Solutions
All keypads beeping. Called their number. On hold. Finally opted for a call back. No call back after some 4 hrs. Entire time looking on line to find how to permanently stop the keypads from beeping. The system starts again after some 20 to 30 minutes. Timing bad on this... out of country guests and a new hip for me. I starting calling again at 5 a.m. and this time the calls do not even go through. NOT PLEASED.
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No, they don't install locks.
Yes
How come you haven't called ackerman and asked them? Or let them know you are having an issue with your system?
When was the pad installed? Also what is the model most of the time, this is a simple process. Try Google and ask how do I change the batteries in my 2gig security panel for example usually will have an instructional video
We pay $20 a month. Very good security system.
No.
Yes
I know my password never for got it. But I can't sync until do, but I don't to change it. What do I do?
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