Ackerman Security

Category: Security system supplier

Address: 12240 Kiln Ct suite c, Beltsville, MD 20705, USA

Phone: +18889991070

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jean Varano

Sep 3, 2022

Canceled my service with Ackerman two months ago and my credit card is still being charged. Each time I call I get routed to multiple people who are unable to assist me, am on hold for 30 minutes to an hour, or the call gets dropped. It's extremely frustrating. I am owed two months worth of charges when I am no longer an Ackerman or ADT customer. Extremely poor customer service!

Nick Calla

Aug 24, 2022

My mom had Ackerman when I was a kid, moved in to my new house and called them to get set up.. I usually don't leave reviews but man, it was an easy process! I could not be happier. The whole thing took 3 days from my initial call to being installed and operational! Thanks! 100% recommend this alarm system company!

Matthew Fitzgibbon

Aug 18, 2022

Just moved to the area. Great service !!!! And the product works great in the new house. Highly recommend

Home Source Real Estate Solutions

Jul 22, 2022

All keypads beeping. Called their number. On hold. Finally opted for a call back. No call back after some 4 hrs. Entire time looking on line to find how to permanently stop the keypads from beeping. The system starts again after some 20 to 30 minutes. Timing bad on this... out of country guests and a new hip for me. I starting calling again at 5 a.m. and this time the calls do not even go through. NOT PLEASED.

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Questions & Answers

Does Ackerman install locks?

Edna Todd | Oct 18, 2021
Tiffany James | Oct 18, 2021

No, they don't install locks.

Can ADT service be moved from ADT to Ackerman?

paul zani | Oct 18, 2021
gregg bozick | Oct 18, 2021

Yes

How do I disconnect the alarm system

Karen Felts | Oct 18, 2020
Amber Anderson | Oct 18, 2020

How come you haven't called ackerman and asked them? Or let them know you are having an issue with your system?

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how do i change my passcode on my keypad

Debra Whitaker | Oct 19, 2019
Steve Melvin | Oct 19, 2019

I work for them. What type of panel is it.?

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How do I change the battery in the pad

Barry Spriggs | Oct 19, 2019
Chris Dinsmore | Oct 19, 2019

When was the pad installed? Also what is the model most of the time, this is a simple process. Try Google and ask how do I change the batteries in my 2gig security panel for example usually will have an instructional video

How much .mouth rate

Ernest Reese | Oct 19, 2018
Lorena Memberg | Oct 19, 2018

We pay $20 a month. Very good security system.

Do you have to have a landline with this security system

Sharon Thomas | Oct 19, 2018
Darlene Woodson | Oct 19, 2018

No

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Do you have an add-on that has a camera connected to a door bell?

Sandra Maher | Oct 19, 2018
Luther Moore | Oct 19, 2018

No.

Does this system have app to set alarm?

Deborah Givens | Oct 19, 2018
Angela Jones | Oct 19, 2018

Yes

Why do I have to keep changing my master coda

Carol Bish | Oct 19, 2017
Carol Bish | Oct 19, 2017

I know my password never for got it. But I can't sync until do, but I don't to change it. What do I do?

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