Ferguson Bath, Kitchen & Lighting Gallery

Category: Bathroom supply store

Address: 7950 185th St Ste A, Tinley Park, IL 60477, USA

Phone: +17087812060

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 11AM–7PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–4PM

Reviews

John Cleary

Apr 16, 2022

Great selection, Prices and styles!

Gabriel Zamora

Feb 16, 2022

Great place good service top of the line products

Mike Santacaterina

Dec 22, 2021

My wife and I are doing an addition on our first home and decided to visit the Ferguson showroom in Tinley Park. Upon arrival to the showroom, we were immediately blown away - the place is immaculate! Even more impressive than the store itself was the outstanding quality of service. We sat down with Mac Tracy (whom I believe manages the store) and Megan for our appointment and within a minute had bottled water and our choice of coffee in front of us. They were both intensely engaged and invested in our project from the very beginning and made us feel so comfortable throughout the entire process. For over two hours, Mac and Megan energetically walked us through the entire showroom helping make difficult decisions extremely simple with their knowledge and patience. On top of being so knowledgeable, they were extremely nice and made the experience a blast. At one point, Mac even hopped in a floor model bathtub, “for reference”. Absolutely outstanding!! My wife and I couldn’t be happier with the decisions we made for our addition and are so thankful to Mac and Megan for making it such a phenomenal experience. We truly enjoyed the process and will be coming back for all future projects!

John Fischer

Dec 19, 2021

Highly recommend. Knowledgeable staff and great selection. Best of all was my wife was soooooooo happy we found Ferguson's.

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Questions & Answers

How do I send my return?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 20, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 20, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

How to return a defective item?

Ferguson Bath, Kitchen & Lighting Gallery | Jul 20, 2022
Ferguson Bath, Kitchen & Lighting Gallery | Jul 20, 2022

You may initiate a return for most defective items within 180 days of receipt for a full refund. Once a return has been set up and the item has been returned to our warehouse, it will be inspected. If the item is deemed to be defective, a full refund will be applied to your account. To qualify for a defective return, one of the following must apply: Item has a defect that hinders its usability for the purpose of which it was designed Incorrect item was received Exceptions"

Is Ferguson still open?

Ferguson Bath, Kitchen & Lighting Gallery | Oct 18, 2020
Ferguson Bath, Kitchen & Lighting Gallery | Oct 18, 2020

We must prioritize protecting the health of our associates, our customers and our community; therefore, this showroom is honoring appointments only at this time.

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