Erwin Chrysler Dodge Jeep Ram

LameRedShirt

They seemed willing to work with me for my repairs, but after dropping off for my scheduled appointment a MONTH ago...(two days worth of work), i've had to call weekly to have them say they "are down a couple techs, but might get to it in a few days"....each week...for a month. If they would have been honest from the start that they were over a month behind...i would have taken it elsewhere to do the non-warranty work to make it driveable while i wait my turn for the warranty work. I'm about to NEED to buy another car just to drive while i wait for these guys to ever figure out whats going on, as the family loaner that i have been able to drive for the duration is spoken for starting next week. I've been patient because they were willing to work with me, but come on, this is getting a bit rediculous. How long were they missing these techs, and how far behind did they know they were when they booked my appointment anyways?

Leon Bishop

They take great care of you here! 😊

mike jordan

I found them to be very friendly and the service was scheduled and performed exactly as expected. They were quick and I am very happy to bring my Dodge Truck back for all my service. Mike

Jeff Turner

Absolutely the worst service dept Dodge has. Took my truck in for a service, and told them I needed it the following day. They assured me it could be picked up Thursday. The following Tuesday they call and say none of their employees are showing up to work, and no clue when they can get it in. David, stated there are numerous people who had been waiting longer than me. I'd seriously urge you to find a different dealer for service..