Spectrum Store

Category: Internet service provider in Dayton, Ohio

Address: 2834 Miamisburg-Ctrville Rd, Dayton, OH 45459, USA

Phone: +18662348826

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Doug Bowser

Oct 8, 2022

I had to visit 3 times over a couple of days to help an elderly couple. Each time, I had to wait in line about 20 minutes because there were only a couple of people working 😏.

Donald Corbet

Oct 7, 2022

Customers stuck between phone agents miscommunication with store agents.

Kaden Phillips

Oct 6, 2022

Spectrum Wi-Fi it's ridiculous have to reset it at least once a week for it to work right 😡

Sean Henley

Oct 3, 2022

Worst place ever. Not just the location but spectrum as a company. If there's ever a problem, there never ANY resolution, just a bunch of apologies. I've never had such a problem trying to give a company money just to pay a phone bill.

Thanks! Your review is awaiting moderation.

Questions & Answers

Why does the service go out almost every night...for hours ? Just like all the other providers in this area.

Rea Richardson | Oct 19, 2018
The Notorious TJH | Oct 19, 2018

Thats a really strange situation you have. However, ive had somewhat similar issues. Do not mistake this for actual tech support, but merely a suggestion based on my own similar issues in the past; Your router might be the peoblem, not the internet. Especially if its happening with any provider youve tried. If the router runs all day it might be over heating. So try getting canned air and sprayi g the vents or simply get a new one. Sometimes routers just die on us. Hope this helps!

Read More

What needs done to have cable from post to house put under ground?

David Zink | Oct 19, 2018
Vince Pachiano | Oct 19, 2018

Call them and set up an appointment for their contractor to come bury the cable

Read More

I just need to return a device, super simple. Waiting there for 1 hour, only 5 people in line. In the beginning, I thought they just too busy, and I saw one of the agent was just wasting time talk to customers while the phones were transferring data. She

Vic_DPE Wang | Oct 17, 2022
Chris Mich | Oct 17, 2022

Not that you’re going to be using them anytime soon again but you can request for a package to be sent to you so you can send your stuff into.

When will we declare public domain and take this company from the greedy monsters that run it? They have had the worst customer service on earth for decades now. Take it. Fire everyone. Make it a public utility, by the people for the people.

Trinity Education Services, LLC | Jul 20, 2022
Crystal Cooper | Jul 20, 2022

I have always had good customer service with them.

Why does spectrum throttle your speed. Maybe to just get you to upgrade your current plan. And I only have spectrum in my area. No other Internet provider. Well played spectrum.....

Cj Cj | Dec 22, 2021
B (Thor) | Oct 16, 2022

They do not throttle speeds. You may have an issue with your service lines. By law they cannot throttle speeds until 2025 if I remember correctly. It was part of their agreement with the FCC when Charter purchased Time Warner and Brighthouse networks.

Can I switch my service from AT&T to Spectrum at a different location and keep my same telephone number? Telephone service only, no cable or internet needed at my new address.

Karen Kennedy | Nov 22, 2021
Krista Moore | Nov 22, 2021

You have to have high speed internet at your home to be a cell customer

Read More

I exchanged my cable box on Friday and cant get the new one to work. I get an error code of 2D. What should I do now?

Randy Isble | Oct 18, 2021
Jaylynn Fiedler | Oct 18, 2021

Call 1st then most likely you'll have to exchange again at store.

Received an email saying my Spectrum account needs to be updated or will be cancelled. Is this scam?

Mary Mathews | Oct 18, 2021
tom stroup | Oct 18, 2021

Call the 1 800 number and ask

Read More

How do i program remote

Leslie Rogers | Oct 18, 2021
James Peeps | Oct 18, 2021

If spectrum remote it is written in back.

Read More

why are telephone numbers not coming up on my TV anymore?

Denise Walker | Oct 18, 2021
Lucy Jones | Oct 18, 2021

I am not sure, but I would contact Spectrum. If you have the Spectrum App, go to the Support tab, and they have an "Ask Spectrum" option.

Why am I getting a flashing banner on the right side of my screen that says device has been disconnected now.

Barbara Smith | Oct 18, 2020
Heather Bryant | Oct 18, 2020

Call the 24 hour line

Read More

Is Spectrum still on Dayton?

Betty&Bill Dean | Oct 19, 2019
Erin S | Oct 19, 2019

I wanted too make sure I understood your question. Were you asking if Spectrum is still in Dayton. If that was your question, your answer is Yes, it is still in Dayton. If you want to go inside too speak to someone in person, go too the building at the address I went to.

how much do you charge for a new remote for my tv

Steve Kokot | Oct 19, 2019
Kevin Wagner | Oct 19, 2019

I have never been charged for a replacement remote

Why do I have to wait for the TV to warm up to turn on? Also, If you change the channel after it has just turned on you get a please wait and it takes it time to change the channel?

Tammy Fornes | Oct 19, 2019
Mr DAVE'S TOPICS AND RANTS | Oct 19, 2019

Might need to have them bring you a new receiving cable box

Why does no one ever pick up when I call?

Eric McKeever | Oct 19, 2019
Hab Wolf | Oct 19, 2019

They have an inbound call que which funnels calls in to associates as they become available. This process can sometimes take a few minutes and will take longer to connect to someone the busier they are. Its not uncommon to have to wait on the line for several minutes but you should definitely be able to connect.

Can you schedule a time to see an in-store associate at the store locations?

carolyn hunter | Oct 19, 2018
Larry Sanders Jr | Oct 19, 2018

Unless it's changed, no. They have a ticket system when you go in and a board indicating your place in line. With my experiences they are very slow if there's any amount of people in line. You'll want to take your time and maybe grab a coffee beforehand :).

Read More

need an upgrade on our current wifi modem, how?

jeff bond | Oct 19, 2018
Carrie Taylor | Oct 19, 2018

Call customer service to upgrade - they can ship for free. I wouldn't go into the store they will try to upsell you and waits are ridiculous from my experience.

Read More

Often at night and sometimes during the day I get a screen that says the Internet is down / not available at this time. This occurs several times a week. What can be done?

Wayne King | Oct 19, 2018
Jeannette Shutte | Oct 19, 2019

Sprectrums router/wifi has software problems. It's better to buy your own! Then you do not have to pay $5 mthly charge.

Read More

During really busy hours do they send their employees on break so that the wait is extrs long?

Vince Pachiano | Oct 19, 2017
Vince Pachiano | Oct 19, 2017

We should really choose another local cable company. Oh wait, we cannot because of corrupt local politician throughout the USA

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places