Hey how come you are showing downtown Cindy yet I get The Philippines every time I call and I’m right down the street in Hamilton Ohio and yet I can’t seem to get a US citizen or regular corporate person on the line why is that?
Cathy Williams | Oct 17, 2020
Adonus Jamar | Oct 17, 2020
That's a great question! I deal with the same situation!!
6/9/21 I need to know if the Atrium Two Bldg located at 221 E. 4th Street is still opened. I need to switch modems. If so what are their hours of operation? Thank you
Dia Ross | Oct 17, 2021
Cincinnati Bell Corporate Office | Oct 17, 2021
Hi There- Our Atrium Cincinnati Bell Store has not reopened. The closest stores would either be our Florence Store or our store in Anderson Township. --Caitlin
Can I pay off a collections bill here?
Purple Peanut Tarot | Oct 17, 2020
letit carter | Oct 17, 2020
Cincinnati bell and collection bill is two different things so... No...
Is the internet down in Boone County? 11/5/19
Phil Jones | Oct 17, 2020
Tyler Deitz | Oct 17, 2020
Hi! You'll need to call customer support and check the area.
how do you dispute phone charges
Michele Bennett | Oct 18, 2019
Tyler Deitz | Oct 18, 2019
Call customer service they will be able to direct you.
Hello! We offer a feature called Reveal which is included with Caller ID on your home phone. Reveal works in partnership with Caller ID by preventing “private” or “anonymous” calls from getting through. The activation code is *99 and the deactivation code is the *98 that you mentioned above.
Billing zip code?
Jeffrey Meeks | Oct 18, 2019
Greg Smith | Oct 18, 2019
I don't have the answer for that question call them around 8 they will be able to answer that
Why my internet not working for my firestick
Connie Hacker | Oct 18, 2019
Greg Smith | Oct 18, 2019
You would have to call customer services they should be able to help you
Hi Diedra - We have an Atrium store that is located in the lobby of Atrium II building. It's just past Kitty's Coffee. You can pick up a modem from this location 8am - 5pm Monday-Friday.