Internal Revenue Service (IRS) Taxpayer Assistance Center

Category: Government office

Address: 2001 Butterfield Rd, Downers Grove, IL 60515, USA

Phone: +18445455640

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Ayaan Siddiqui

Sep 7, 2022

No one picks up the phone. Tried calling many times early in the morning too, but no one ever picks up the phone, so I can't even schedule an appointment.

Maureen Hills

Aug 22, 2022

There is no security and they won't open the doors so I can confirm my id and get my return

Ida Dorantes

Aug 8, 2022

They sit there "working" no one in sight but they do not take walk ins. the phone line no one answers tax dollars working at their best

Tara Kovach

Jul 11, 2022

FYI the office has been closed for 8+ weeks due to a flood on a floor above the office

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Questions & Answers

Can I go in and ask for a tax return transcript copy?

Aide Salgado | Oct 18, 2018
Rimon Bichara | Oct 18, 2019

Aide Salgado a year ago Can I go in and ask for a tax return transcript copy?

How can I schedule an appointment with the IRS branch in Downers Grove, IL.?

Lazerick Smith | Oct 17, 2021
Ondřej Sillik | Oct 17, 2021

I need to know too

how come I haven't received my income tax return

Pasquale DeRosa | Oct 17, 2020
Christina Huddleston | Oct 17, 2020

It was on the news yesterday that no one has gotten their income tax returns yet including some people that filed in January. We should be getting them by the end of August otherwise the IRS will have to pay us interest on them being late.

Can I ask for a Transcript copy without an appointment?

Tridib Sheth | Oct 18, 2019
Julie Des | Oct 18, 2019

Yes you can. I did it online a few years ago and got it in the mail.

why has the Downers Grove office been "temporarily closed" I have driven there 2x last week. Closed

Tara Kovach | Jul 19, 2022
Moet Chandon | Jul 19, 2022

They had an office flood. That's what they told me when I went on my last visit.

Mailed tax return on 6/12/20;IRS sent letter that no returns were filed&yet payment was rec'd & cashed-shows as a credit. Tried multiple Xs to speak w/local IRS to determine what do I need to do. IRS Website states DO NOT MAIL DUPLICATE RETURNS

Toni Manzo | Oct 17, 2020
Samantha Rushh | Jan 20, 2022

I am also having this issue. Cannot get through to ANYONE. Told on the website no information available. I pay taxes all year long... to deal with this. This should be ILLEGAL.

Are they ope

Sil B | Oct 17, 2020
Robert Wilson | Oct 17, 2020

No. Sign on door says that it's closed and they have you call a number to set up an appointment. Unfortunately the number you call says no one is available to make an appointment to call back another time.

I worked in this restaurant that pays a few people in a cash. Is that legal?

Trillz__ | Oct 18, 2019
Kenneth Novak | Oct 17, 2020

No

How can I contact my revenue officer for information on my account? His phone number is no longer in service.

Robert Newton | Oct 18, 2018
William Schnell | Oct 17, 2020

I need to let IRS know of changes in my baking account numbers. How can I do that? Can I come into the office in Downers Grove and do that? Wm. Schnell

Can I make an appointment to meet some officer in person? I filed a wrong tax form so can I ask them if I can get a refund?

Daisy Kalra | Oct 18, 2018
Tim McLaughlin | Oct 18, 2019

Any one from Irs

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Where do I file my tax return? I live in Illinois

Edith Brown | Oct 18, 2017
First Name | Oct 18, 2017

There are couple offices in Illinois. Or mail returns by Google form number mailing address.

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