Dyson Service Center

Category: Vacuum cleaner store

Address: 1025 E Golf Rd, Schaumburg, IL 60173, USA

Phone: +18479958011

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 10AM–1PM

Wednesday: 10AM–1PM

Thursday: 10AM–1PM

Friday: 10AM–1PM

Saturday: 10AM–1PM

Reviews

Magda Pellettiere

Oct 15, 2022

Jeremy took a look at and listened my Dyson V11 Animal, and he knew the exact problem. After a short wait, he came back with the machine working like new. Very profesional and Great customer service! Thank you, Jeremy!

Bowen Zhang

Sep 25, 2022

I have a v10 which was bought over a year ago and stopped working last week. I replaced the battery but it still wouldn't turn on. I took it to Dyson Service Center on Golf road yesterday and the technician (Marco) took a quick look at it and told me it had a broken trigger. He then told me that they would replace the trigger for me for free as a one-time courtesy even my vacuum was out of warranty. 15 minutes later I walked out with my vacuum that works as good as new (even with the original battery). Thank you Marco!

Brittany

Sep 24, 2022

Customer service will keep me a dyson customer forever. Both the associates at this location and the customer service line are always great.

Soojin Kim

Sep 15, 2022

The kindest and quickest ever!

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Questions & Answers

Do you have a manual for one of the first Dyson vacs sold. I still use it as a cannister vac. But I can't seem to dislodge the container that has all the dust and dirt in it. I won't experiment on how I think it should work. Please help I'm a loyal

Anthony Janflone | Aug 18, 2022
Ilya Khait | Aug 18, 2022

What's the model?

Can you purchase new products at the service center

Caryn Thompson | Oct 17, 2021
Katie D | Oct 17, 2021

Yes! You can trade in your old Dyson as well for a discount.

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Do I need an appointment to have my Dyson vacuum cleaner looked at for a noise that it making.

Mohammed Waseem | Oct 17, 2021
Cesar Mina | Oct 17, 2021

I have gone to this store many times and the service is always upstanding. You don't need appointment but do follow covid-19 guidelines.

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When will you be open for drop off?

jennifer dziepak | Oct 17, 2020
Dyson Service Center | Oct 17, 2020

Hello At this time we do not know. However if you call our helpline they should be able to assist you further. Sorry for the inconvenience

have an dc25,does not lower enough to get flatt on floor to use,how can I fix

A Google User | Oct 17, 2020
Evelyn Henriquez | Oct 17, 2020

Take it to the dyson store in Schumberg

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do you have a replacement beater bar in stock for the Dyson DC15? Serial # 190-US-B 77218

Jessica O'Connor | Oct 17, 2020
Jay Walter | Oct 17, 2020

I'd just call and ask them

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Is there a charge just for diagnosing the problem from my vacuum?

Ricky Garcia | Oct 17, 2020
Jay Walter | Oct 17, 2020

No just bring it in

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do they carry replacement remotes

Joann Martens | Oct 17, 2020
Manish Patel | Oct 17, 2020

Yes they so but limited they can order for delivery

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MIY DYSON ANIMAL 6 ONLY STAYS ON FOR FIVE MINUTES OR LESS.WHAT IS WRONG ? I HAD IT ABOUT 4 YEARS !!!! IT SHOULD LAST LONGER THAN THAT !!! NOT HAPPY !!!!!!

Pat Breslin | Oct 18, 2019
Jay Walter | Oct 18, 2019

It's a Dyson they'll probably fix it while you wait

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Do I need an appointment to bring in my vacuum for repair estimate?

Judie Kiely | Oct 18, 2018
Kevin Johnson | Oct 18, 2018

No.

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