Park Inn by Radisson Albany, GA

Mimi Porter

I was supposed to have king suites. I was given double queen rooms. I went ahead and went with it since the price was the same. The towels and washcloths were dingy and had stains. I was unable to receive new ones because they were out. I went to a store close by and bought some. The toilet had a ring in it and the carpets needed vacuuming. There was still trash in room for previous guest. The breakfast was nice.

ACCOUNTING DEPARTMENT

Service by the staff was great, they are respectful and actually attend the customers. But the hotel itself is unpleasant, first the door did not want to open, it was super loose as if someone was trying to kick the door in, then i notice there was no smoke alarm, then phone does not work. Then the shower head like was bent and pouring water else were, which leaves less pressure in the shower head. Then to top it off, the place is being renovated soo no other rooms available 🤦🏼‍♂️ i can go on and on about the room but come on, the site manager needs to let corporate know they need to step up their game.

Phaedra Jones

Rooms are very nice, they put the remote controls to the TV in plastic bag. They seem to be going about and beyond to keep guest safe. The breakfast was simple but good

Verified Hotel Guest

Positive: Location was great, it was very clean and the house cleaning crew were very helpful and pleasant to speak with. Negative: I felt like the receptionist could have seemed more warm on and inviting. She also didn't make notes on my room that I would have a late check out. None of this is a big deal, I just expecting a little better customer service skills from a receptionist.