La Quinta Inn & Suites by Wyndham Denver Airport DIA

Crystal

I was shocked at how rude the front desk here was last night. I booked a room there because they offered a shuttle and I had my toddler with me, but no car seat due to unforeseen travel issues. They directed me to where the shuttle would pick me up and said it would be there in 20 minutes to get me. I waited out there with my daughter for 30 minutes at 11pm and then called to find out where the shuttle was, and the woman at the front desk said it wasn’t coming and was incredibly rude about it. She didn’t have any kindness or understanding or compassion at all. She didn’t even offer an apology or anything. Honestly, she was so rude I cancelled the reservation even though I knew most hotels in the area were booked. It just wouldn’t be worth it to stay there.

Mariah Williams

A great stay! We flew in late to the Denver Airport, and were given clear directions to find the shuttle, which we were loaded and on quickly. The shuttle driver was 🔥!! Quick check in, decent breakfast. Beds were…alright. Sleepable. Kinda what you expect. Pro tip: reserve your spot on the hotel to airport shuttle early, as the spots filled up fast.

Jacob Mehlhouse

I had to check in at 1am, the staff were friendly. Broome is OK, there hair in the shower and the ice machine next to my room kept me from sleeping all night. I would not recommend room 350, or this hotel. I asked before leaving if there was anything they could do to compensate me. I was told a manager would need to be involved in that seemed like a process that was going to take too long so I left and told them this review would be the outcome. If you can’t fix a problem quickly for a customer that don’t be surprised when you get a negative review. The response from the hotel: we don’t have a room 350. So maybe I forgot my room number. But I did stay here and didn’t sleep a wink in the room next to the ice maker. The room wasn’t clean and evidently management here is not concerned about the customers experience. I won’t stay here again. Bad way to reply to a customer that spent $180 on a room that I couldn’t sleep in. F-

Monica Ramone

Friendly staff at the front desk. Check-in was very quick. We reserved 3 nights for the weekend. Room was very spacious and clean. Beds were small, description said “queen beds” but they’re more like full size. Bathroom is spacious but the doors didn’t lock and not much privacy. TV kept updating channels and would change on its own. Breakfast was included but more like coffee and a heat up burrito. Pool was closed for maintenance. We went down the street to swim at another hotel. Key cards worked when it wanted to. Overall stay was okay but we wouldn’t stay here again.