Address: 503 NY-208, Monroe, NY 10950, USA
Phone: +18457832920
Sunday: 8AM–2:30PM
Monday: 8AM–9:30PM
Tuesday: 7:30AM–9:30PM
Wednesday: 8AM–8:30PM
Thursday: 7:30AM–5:30PM
Friday: 7:30AM–1:30PM
Saturday: Closed
Shari Meffert
Quality of patience assistance has gone way down since Sweiger took over. Now you are referred to a call center and cannot anyone from the local office to call back. I've been waiting over a week for a prescription refill. Big thumbs down to this new group.
Traci LaValle
This office is so poorly run. I came for my appointment, scheduled in person a month ago at 7:40 am, to find the doors locked. When they finally opened the doors, I go in to have them tell me my appointment was cancelled two days after I had made it. I asked what numbers they have on file, and can see for a fact in the call history that neither number received a call. Stella, who sits in the front, is slow and incompetent. I wouldn’t be so upset except for the fact that on my last visit I saw the exact same thing happen to someone else! They cancelled another gentleman’s appointment without notice. It’s so ridiculous. Every time I’ve been I’ve seen a line form out the door because they can’t check in customers in a reasonable time frame. It’s clear they don’t have it together. Stop wasting people’s time.
Petey Petes
If I was rating this for Avraham Sokoloff alone it would be 5 stars. Avi is the best. But this office is always 45 minutes to an hour behind schedule, and the staff never seems to be very happy about being there.
Mindy Teich
What is going on n this office? My husband and I have been patients for years!!!! Now I can’t even get you on the phone to make appointments for a month in advance. Was on hold for 30 minutes!!! Finally hung up. FYI great way to lose All of your patients.
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Unknown
No, I'm sorry we do not accept Fidelis Care.
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