Enterprise Rent-A-Car

Category: Car rental agency

Address: 321 Main St, Utica, NY 13501, USA

Phone: +13157360002

Opening hours

Sunday: 10AM–2PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–1PM

Reviews

Tyler Weakley

Sep 25, 2022

Months after i return the rental car i get told there is damage after speaking to multiple employees from Enterprise in Utica Ny about my rental experience after returning the car and never was told i had damaged the car. I returned the car overnight as they close early with no more damage then the car had previously had, so how do they know someone in the middle of the night didn’t touch the car or bump it? The car was not clean like they claim. Soda marks all over interior, nothing wiped down, and the car stunk. I will not suggest using enterprise in Utica unless you plan to be disappointed. I will never go back.

Henry Beagle

Sep 19, 2022

Great experience. The customer service reps were awesome.

Ock Shmigo

Sep 15, 2022

WORST CUSTOMER SERVICE EVER. I been renting from enterprise/ national for 4 years never seen a customer service like this place in Utica, workers there treat you like you getting the car for free or they paying for it Also today 9/15/2022 I made a reservation A WEEK AGO for a car When I got there at the rental spot they said we don’t have any cars available??? I have rented from enterprise in : NYC LaGuardia North Carolina Raleigh Richmond Virginia Newark New Jersey They all have beautiful customer service But this place in Utica they act like they own it they make the rules themselves

Chanta Green

Sep 9, 2022

We've had this car for about a month enterprise is the best they try to work with you to the best of there knowledge. It's one place that will get my business and Jerome is the best guy for the job. He is greatly appreciated!

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Questions & Answers

Does the Utica location take a prepaid credit card or money orders what if you have no credit card?

Linda McLean | Oct 18, 2018
Herbert Handy | Oct 18, 2018

Money orders are ok . However there are other qualifications if you are using a money order or debit card . You must supply a current utility bill with no past due balance current charges are ok no payment plans or budget billing , drivers license with current address as well as a pay stub from the last 30 days with the same address .

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How much does it cost to rent one

Barbara Zalocha | Nov 21, 2021
Me | Nov 21, 2021

Depends on what size you want and when you want it. Check out their website.

Any deposits that are required?

Corrine f 8313 | Oct 17, 2021
Corrine f 8313 | Oct 17, 2021

Ok

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4 wheel drive vehicles? Looking to book in November for 5 days.

Corrine f 8313 | Oct 17, 2021
Chris Talarico | Oct 17, 2021

Yes they do have 4 wheel drive vehicles and all wheel drive

What's required to rent a car

Rory Edwards | Oct 17, 2020
chris atkins | Oct 17, 2020

A credit card. If not you need a form of ID, and proof of income. And you getting hit with a 200 deposit. And you need at least 2 proofs of address. Bills etc. It's kinda painful but not too bad.

I am at collision shop. My car is completed with repairs. Can u pick me up to return car It is down the higway. Carubba Collision . They have contract with you.

SJ Lefko | Oct 18, 2019
Herbert Handy | Oct 18, 2019

Yes bring your rental to the local enterprise and you will get a ride to the collision center .

hi when you take 300.00 dollars deposit when i rent a car , how long you going to hold and how long you going to release my refund

loan tran tran | Oct 18, 2019
Herbert Handy | Oct 18, 2019

Your refund is released when you return the car . Provided the location is open . If not it will be released the next business day . Depending on which payment method you use it can take up to 10 business days to get the refund . If using a major credit card the difference is refunded immediately.

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Can my daughter rent a car and use her information but pay with my credit card.

Linda McLean | Oct 18, 2018
Herbert Handy | Oct 18, 2018

No she cannot . Everything has to be in the renters own name . You can rent the car and add her as an additional driver for a fee .

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Drove past there today (4-10-18), looked liked they closed the location?

Jeff Warner | Oct 18, 2018
W Kay | Oct 18, 2018

It moved across route 1. It's actually connected to Newbury comics now. You can't miss their sign.

Do you guys rent cars without a credit card?

Damarkus Smith | Oct 18, 2017
Jason Keenan | Oct 18, 2017

I have rented from them without a credit card but I think they require a high deposit or at least a debit card.

12 passenger van

Dayday Poe | Oct 18, 2017
Brian Parent | Oct 18, 2017

I didn't see anything that large when I was there.

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