Social Security Administration

Category: Social security office

Address: 455 SW 5th St F, Des Moines, IA 50309, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Makenzie Frey

Sep 28, 2022

Helpful and quick! Thanks!

Brittany Lester

Aug 3, 2022

*DO NOT SEND IN ANY OFFICIAL DOCUMENTS! THEY WILL SEND THEM TO THE WRONG ADRESS!* I sent in my SSC and marriage liscense (I got married) and they sent them to the wrong place. *Demand an appointmen!*. I've been dealing with this office since the end of September, 2021. Still dealing with them to this day.

Hari Krishna Gaddipati

Aug 3, 2022

People who work here does not know what documents are valid. Went there 3 times and cannot get my wife's last name updated. Why didn't you tell this on first visit? Been trying from one year and still can't get this done.

Shannon Hall

Aug 1, 2022

I've tried to report my rent, sent in a letter last month, no response. I spent two hours on hold and then the guy hung up after he asked me to hold. Now I'm on hold again, an hour so far. How do they expect you to report anything? I'm so frustrated. I just want to report a change.

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Questions & Answers

Do i need an appointment.. To see anyone

Icebox_80 (Icebox_80) | Oct 18, 2017
Marilyn Freedman | Oct 18, 2018

How can I set up an appointment with the social security office to set up Medicare

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Do you need an appointment to sign up for social security?

Felecia Clark | Oct 18, 2018
Karl Calkins | Aug 18, 2022

No you can apply online. They have refused to let anyone make an appointment at the Polk County SSA office for months I've been trying for over 4 months because I have to prove my daughter is real for a new SS card and don't know her SS number. I have PTSD and standing in line outside or waiting is very very difficult and I've been very clear about it. I'm on SSDI myself and applied online in 2005 don't make an appointment and they can only ask questions not help you file the correct paperwork.

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Lost my Social Security card how do you get it replaced

lorenzo serena | Oct 18, 2017
Valita Garrett | Oct 18, 2018

how long does it take to get a replacement card?

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How do i call them

starla lindley | Oct 18, 2017
Rashell Thompson | Oct 18, 2018

They don't answer at the number they give you and don't call you back. You just have to go down to the office. It's the only way.

how do I schedule an appointment to apply for social security?

Tracy Hendricks | Oct 18, 2018
Tasha Meyers | Oct 18, 2019

You have to go to the office & do it

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Can I change my direct deposit account to another checking account online

Vickie Ahrens | Oct 18, 2018
Ruth Halvorsen | Oct 18, 2018

Can I change to another bank account

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I'm 63 and want to apply for SSI . Once you apply how long does it take to get your first SSI check ?.

Edward McWilliams | Oct 18, 2019
Tina Carrillo | Oct 18, 2019

It takes a while 1 or 2 weeks

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How long does it take to get a duplicate Medicare card

Don Siegrist | Oct 18, 2018
Ali Meilicke | Sep 17, 2022

need a new social security card with my new name, changed from Alicia Mary Estep to Alicia Mary Meilicke

I was told I can draw on my exhusbands Social security even when he is still alive, can i?

Joyce Smith | Oct 18, 2017
susan dickens | Oct 18, 2018

Only if you've been married longer than 10 years and your 60 years old and not remarried.

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How do I reach someone to set up an appointment to correct my date of birth without waiting an inordinate amount of time on hold? Can I request a call back?

Lu Ann Hinz | Oct 18, 2019
J | Oct 18, 2019

Yes you have that option. But when I have tried to get a call back i never get one. So i guess you can chance it but idk

How can i get an estimate for disability what i would qualify for

Dawn Stewart | Oct 18, 2019
Michael Ward | Oct 18, 2019

Dawn go to the office

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I lost my social security card is this where I go to get it replaced

cassie link | Oct 18, 2019
Derek H | Oct 18, 2019

Yes. Make sure to bring govt issued paperwork for replacement

What are the hours of business?

Deb Wiand | Oct 18, 2018
Jennifer Liberty | Oct 17, 2020

9-4 Mon, Tue, Thur and Fri. 9-12 Wed. Closed weekends

Not sure my government benifits will be on my card in december.

Zelle Miller | Oct 18, 2018
Zelle Miller | Oct 18, 2018

What time do you open in Des Moines, Ia.

when ssa face to face office will be open for the public ?

Boris Gelfond | Oct 17, 2021
Nickole Pugh | Oct 17, 2021

Unknown

Is there a plastic (credit card) style social security card available vs.paper?

Scott Klinefelter | Oct 17, 2021
Tiffy | Feb 19, 2022

Yes it’s called direct express debit card

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How can get my card an how long before i get i

stlouis rocha | Oct 17, 2021
Sammy Woodard | Oct 17, 2021

You got to go online at ssa.gov to apply for one and it takes 3 to 4 weeks

can I set up an appt to come in and change my name on my social security card? I recently got married

Amy Erickson | Oct 17, 2021
Cathy | Oct 17, 2021

All activity in the office is by appointment only

I need to change the date of birth on my social security account. Do I need to set up an appointment and bring the information in or can I mail it in?

Dale Wajda | Oct 17, 2021
Cathy | Oct 17, 2021

Most business can be handled on line...you will need an appointment to be seen these days

What's the supervisor's email address

Rocko Smith | Oct 17, 2021
Rudy Alcorta | Oct 17, 2021

No sure

Is the Social Security Office open for walk in?

Christina Helm | Oct 17, 2020
Vickie Oldham | Oct 17, 2020

No

Can I change to my married name online?

Anne Hirsch | Oct 17, 2020
Deanna Jackson | Oct 17, 2020

I don't believe you can , as you will need to send documents with your married name listed on them to provide proof of your name change

is there a fax number to send my paper.

Kathy Morris | Oct 17, 2020
Susan Courtney | Oct 17, 2020

No. It has to go through the US Postal Service. I had the same problem a week or so ago. I tried to drop it off, and was told it had to be mailed.

WHEN WILL THE OFFICES OPEN AGAIN?

Margaret Flores | Oct 17, 2020
Janice Gillespie | Oct 17, 2020

I'm sorry...The sign didn't say.

My bank has changed hands and we have our Social Security directly deposited in the bank. Bank Iowa has now bought the First State Bank of Colfax and we need to have the bank number changed on our deposit.

BARBARA LEONARD | Oct 17, 2020
Stefan Larsson | Oct 17, 2020

Make sure you dont wear a Trump hat. I did and was treated very badly. Next visit i left hat in my car and got nice service

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Do i need to make a appointment to go change my ss and if so how do i do it

Serephina Omwoyo | Oct 17, 2020
Stefan Larsson | Oct 17, 2020

No

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Do I need appointment to drop off forms applying for part B?

Judy Bunce | Oct 17, 2020
Stefan Larsson | Oct 17, 2020

Just make sure you dont wear a Trump hat. You might be treated very badly. I was and now I learned, the hard way

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Is there a drop box at the building?

Lisa Major Beeman | Oct 17, 2020
Antoinette McCalebb | Oct 17, 2020

I don't think so

Can I schedule an APPT

Jean Saf | Oct 17, 2020
Ladytycoon | Oct 17, 2020

Yes have to call

Do they give u a temporary card, until the official one comes

Leon Kershaw | Oct 17, 2020
Zachariah Vanderhart | Oct 17, 2020

No, you have to bring in all of the information needed and fill out a form along with having all of the necessary identification, and then they'll sit you down asking a few questions. After they conclude your appointment, they'll set it up for mail, 2 weeks later or so it'll come in the mail for you.

I have been receiving phone calls - a lot of phone calls stating that my social security number has been compromised and that there is a warrant out for my arrest. do you make phone calls to people like this?

Rhonda Szabo | Oct 17, 2020
Lee I | Oct 17, 2020

Nah that's a scam

Can I get temporary SS card while I wait for the permanent one

Brenda Small | Oct 18, 2019
Amanda Bradley | Oct 18, 2019

No they will give you a piece of paper showing that you have applied for a replacement card

What documents would I need to prove common law marriage to be able to get my deased husband of 11years social security

Pam Kimrey | Oct 18, 2019
kenneth ary | Oct 18, 2019

Where can you apply to be a c-dac provider

Do I need an appointment for a social security replacement card?

Diane Davidson | Oct 18, 2019
Derek H | Oct 18, 2019

Nope! Just bring your documents!

Is it best to schedule an appointment with the SSI office?

Alan Harris | Oct 18, 2019
Susan Koesters | Oct 18, 2019

Maybe, but doesn't matter. It just takes longer to be seen, like an hour or so. On depends how busy they are..

How do I set up an appointment to see someone or talk to them on the phone?

George Phillips | Oct 18, 2019
Steven Johnson | Oct 18, 2019

Either go into the local office or call the 800 number for social security administration for ur needs

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How can I check if a social security number is active or not (for a non-US citizen who was in the US 17 years back and had an SSN then)

Kumud singh | Oct 18, 2019
Amanda Bradley | Oct 18, 2019

Did they pass

Are small, held dogs allowed in the sd ocial security office?

Denny Peters | Oct 18, 2019
Amanda Bradley | Oct 18, 2019

I would contact them. I believe they have to allow service animals

How can I get a replacement1099

Chuck Fisher | Oct 18, 2019
slick bean | Oct 18, 2019

Go to the SSI building n take a number to see a representative they can get tht for u

I received a letter in early February saying that I have been approved for disability. I was just wondering how soon it would start and how much I will be getting each month. .

Donna Hanysh | Oct 18, 2019
Colleen Gering | Oct 18, 2019

I can not tell you as have no idea.

Do we need an appointment to change our address. We have recently moved.

Kay Muller | Oct 18, 2019
Amanda Bradley | Oct 18, 2019

No you can just walk in

Do I need an appt. to ask some questions on disability

A Google User | Oct 18, 2019
Tim Coble | Oct 18, 2019

No, but plan on a long wait regardless.

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I just got call from some o e saying thay where from the ssi do u guys call or just send letter out to contact ppl

Jimmy Rasmussen | Oct 18, 2019
Tim Coble | Oct 18, 2019

Sounds like a scam to me.

I filed a life changing event form the first part of December. Have these forms been approved yet? Walter A Wearmouth 2600 57th st Des Moines. IA. 50310

Walteer Wearmouth | Oct 18, 2019
Cheryl Vaughn | Oct 18, 2019

Probably not I have been waiting since September and now with the shutdown it'll take even longer

Can I change accounts for automatically deposit on line?

Pat Kramer | Oct 18, 2019
Cheryl Vaughn | Oct 18, 2019

I don't know for sure but I think so

Is every body getting a cost of living rise in Social Security?

Heather Jergens | Oct 18, 2019
Colleen Gering | Oct 18, 2019

According to the voice mail, i guess but not sure how much.

After court and u know u are getting ur disability how long dose it take to be deposited into account

Lynor Kirkman | Oct 18, 2019
Tina Carrillo | Oct 18, 2019

If it was ruled in your favor that you one and you are going to get disability it should be within a week or two everything has to be processed correctly it sucks but that's how long it takes

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Do I need an appointment to sign up for social security and medicare?

Andy Nielsen | Oct 18, 2019
Edward Pepel | Oct 18, 2019

Yes

How do we change the receiving account for my mother's Social Security check? Same bank, but she now has a separate account due to Dad's eligibility for Medicaid.

Tim Pratt | Oct 18, 2018
Julia Murphy | Oct 18, 2018

Contact Social Security administration and let them know you are changing accounts and give them the info,,same bank,,changing old acct # to new account #. They SSA needs to update there system first. Ssa will give you the time frame that the check will go into the neew acct. Just for your info,, I changed states and bank when doing so this is how I handled it,, I personally went into the office.Hope this helps you!!!!

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Do I need an appointment to apply for a replacement SS Card?

Ronald Bice | Oct 18, 2018
James Buchholz | Oct 18, 2018

No. But expect a waiting t. 15-60 minute wait if you don't make an appointment

If you apply for benefits from your husband does this interrupt what you get now?

Sue Buchanan | Oct 18, 2018
Constance Combs | Oct 18, 2019

Yes

How much is it to make a first name change for a 4 month old child

Brittany Thompson | Oct 18, 2018
Raegan B | Oct 18, 2019

I'm pretty sure it is free. Don't quote me on that though. But go to your courthouse. And you fill out a paper there to change ththe birth certificate. And then once that is changed, then you would go to social security and get the card updated.

I was told that you get reviewed in April and October for your social security benefits, because I have been working since drawing social security. I have not received a letter in the mail. Also cannot get into my account because of a password.

Linda croy | Oct 18, 2018
Janelle Finks | Oct 18, 2018

The social security office will only review your payment benefit once a year and you have to go to your local office and request the review

What documents do I need to get a social security card

Kathleen Hodges | Oct 18, 2018
Brenda Smith | Oct 18, 2018

We just did this for a friend of mine i think all she needed was her id.

How much does it cost to replace ur social security card?

Heather Shedd | Oct 18, 2018
Brenda Smith | Oct 18, 2018

It doesn't cost anything

How do I Move may direct deposit Monthly check from one bank to another bank.

Gene Wright | Oct 18, 2018
Brenda Smith | Oct 18, 2018

You can directly to your local ssi office or do it on line

What do I need to bring in to get a replacement card.

Audrey Garrison | Oct 18, 2018
Brenda Chiri | Oct 18, 2018

And id and birth certificate

Can I see my files virginia

Virginia Camp | Oct 18, 2018
Virginia Camp | Oct 18, 2018

Do in get a ansewer

How do I contact my worker for SS about my insurance

Nettie Fetters-Dickson | Oct 18, 2018
Nettie Fetters-Dickson | Oct 18, 2018

Call them

How do I replace a stolen as card

Lynn Henderson | Oct 18, 2017
virginia Camp | Oct 18, 2018

How come there taking money out of my check can i see my files

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