UCHealth Lone Tree Medical Center

craig klein

Front desk lady is extremely rude.

Jim Guitar

WATCH OUT! Dealing with surprise billing from the hospitals doctors after we were told that they were covered by Atnea. Now our insurance company wants us to stay away from doctors that are at hospitals because over the extra charges that they add on in which it is almost double what you would normally pay by going outside of the hospitals doctors. I've tried calling mutlitple times and was not treated well.

Doug Bowen

PREDATORY BILLING! I saw a retina specialist at this clinic and got billed several hundred dollars for "hospital services". I wasn't at a hospital! I called and challenged the charges and a very nice guy eventually called me back and told me that because the consent form they make you sign (which of course nobody reads, but we should) says that they're going to bill you like you're at a hospital, there's nothing he could do. He told me he deals with numerous complaints like this every single day (what an awful job). He explained that UCHealth has three regions, north, central and south, and the central region has decided to bill everything as though you're at a hospital whether you're actually at a hospital or not. I can't believe the insurance companies let them get away with that. North and south regions don't bill that way. I saw a different retina specialist first (Colorado Retina Associates) where they did all sorts of imaging with numerous machines, injected dye and did more imaging and with all that I was out the door for $395. I went to UCHealth for a 2nd opinion. They took one quick pic, looked in my eye and charged me over $850, and that's after insurance knocked it down. UCHealth supposedly operates as a nonprofit which means they must show that they are somehow benefitting the public. I filed a complaint with the IRS challenging their nonprofit designation because this type of billing practice does not benefit the public. I will never set foot in the UCHealth system again.

Heather Young

They cancelled our appointment and didn’t tell us. We drove for an hour and a half. They were apologetic but couldn’t fix it to get us in anywhere else on the same day. So disappointed.