ProMedica Skilled Nursing and Rehabilitation (Oakland)

Cheryl Finch

i have been here a couple times in the past. i honestly have a hard time believing that the workers on the night shift give you an attitude about asking for bed pan to relieve yourself in the middle of the night. The worker was telling me that they don’t have time to be doing this.. last i knew it was there job. I am here for a reason. Not to be treated in such a matter. My medication isn’t giving in a timely matter. in the afternoon when i ask for a pain pill it usually won’t get it anything until 10 to 11 at night. so from 5:30 on i am in pain! i could take better care of myself at home! the therapy is the only reason that keeps this place going. but this whole experience has been HORRIBLE!!!!

Lori Pearce

This place has gone downhill & fast!! My Grandpa spent 6 weeks here for rehab! Never once saw the rehab room! They ignore the patients who need some serious help but if a patient can get out of bed & be self sufficient then they will get care. Their ex-social worker, Larry, is awesome!! Of course he left because the new management doesn't care about anything but the money!! The nurse, Tanisha & the Cena, Normina are both wonderful!! If your loved one is lucky enough to get one of them...this will be your only saving grace!! The facility is actually really nice but to bad they brought in the worst management possible in the last few weeks!!

Robin Cooper

After reading reviews I was so happy to feel assured of my father's care however after our first experience I have to speak this nursing staff seemed helpful and courteous however the front desk is the face of your facility and our family traveled several hundred miles to be assured that our fathers initial arrival was good for him. The receptionist was very rude to each of us not just initially but also upon leaving . If our first and last experience with your facility started and ended with a bad vibe from your greeting and exiting receptionist I certainly have mixed feelings as to how he will be treated if his family was treated so poorly on their very first visit to see him . Very rude very non helpful no smiles nothing and when we left upon asking if we needed to be buzzed out again she was very rude and very snarky. I'd definitely work on a welcoming atmosphere to families because we were not impressed. There were 5 ppl there to see him and each of us were very upset when we left!!! courteous I

Kathy celice

As an employee I fnd this as an Amazing place, staff and managmen go above and beyond to insure patients are comfortable and well taking care of.