Empire Today

Category: Flooring store

Address: 41133 Van Born Rd, Belleville, MI 48111, USA

Phone: +13135978995

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Piera Hosinski

Oct 16, 2022

The floor installers were great , the color of the floor is not what I expected and the transition piece is ok but to much of a dip.

Jessica m

Oct 15, 2022

Carpet and flooring is actually beautiful but the flooring was absolutely not the color I picked out with the salesman. I was at work all day and had someone here to sign for it. They didn't know it was the wrong color and the install of the wrong color flooring was completed. The only resolution customer service tried to offer up to me, was to discuss rates for another installation of the flooring I chose in the first place. I asked for a manager to call me back, that hasn't happened. I've asked for my contract several times now for the flooring, a week later and they still haven't given it to me. Now that the incorrect flooring is in my home and its so dark my tiny home looks like a dungeon, they're trying to tell me that the flooring is what's on the contract, the contract that I still havent received. I never picked out an ebony oak floor because it is much too dark for my less than 700sq foot home. What upset me the most was the offer to have pay even more money after I've already spent over $4000 for a floor that i absolutely 100% did not pick out with the salesman and to ask to speak to someone and have not one single manager contact me back to even discuss this or have a face to face with them and the salesman and the two witnesses present in my home when I picked a light colored oak flooring in the first place, is unacceptable and I would never recommend Empire to anyone i know.

Hami Chaboya

Oct 14, 2022

The crew were absolutely courteous, professional and very fast working. They did an amazing job!

M.j. St. Onge

Oct 14, 2022

Love our new carpet rom Empire! The installation crew were very kind, quick and extremely efficient. We couldn't be happier with how quick the entire process took and the end result of our room.

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Questions & Answers

Who sells brightly colored carpets?

Kay BROWN | Oct 18, 2019
royce bowden | Oct 18, 2019

Empire Does

do you instal in campers

Larry Mote | Jun 19, 2022
Empire Today | Sep 26, 2022

Larry, thank you for your interest in our services. Unfortunately, we do not install in campers. All manufactured and mobile homes should have a street address and/or lot location for us to install.

Do i have to move existing furniture

Felicia Walton | Oct 17, 2020
Empire Today | Sep 26, 2022

Felicia, moving furniture is an additional service added to your order. You may request the moving of furniture at the time of your in-home consultation. You can schedule an appointment online at empiretoday.com or by calling 800-588-2300. We look forward to the possibility of working with you.

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Where is your warehouse or show room for carpet???

A Motley | Oct 17, 2020
Empire Today | Oct 17, 2020

A Motley,we're an exclusively shop-at-home company, and do not have any physical retail stores where products can be viewed. We currently service over 70 major metropolitan areas nationwide. To view availability in your area please visit www.empiretoday.com. Thank you.

Do you also do window treatments?

Page Gorman | Oct 18, 2019
Samantha Cicotte | Oct 18, 2019

Yes

Do you install in the Lansing area?

Sandra Twymon | Oct 18, 2018
Chris Eudy | Mar 21, 2022

Go to see Doug Daigle at Anericas Flooring

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Do you have specials going for carpet?

Sharon Manuel | Oct 18, 2017
Mario Kiezi | Oct 18, 2017

Empire has 3rd party company that works on people's houses.they don't have their own employee's.i highly recommend AAM wholesale carpet that's who i hired they did an excellent job.plus they did my whole house for $2,900. Empire told me they will do the whole house for $6,100. Don't believe me look at they reviews.good luck with empire

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