The UPS Store

Category: Shipping and mailing service

Address: 5315 B Farm to Market 1960 Rd W, Houston, TX 77069, USA

Phone: +12818933349

Opening hours

Sunday: Closed

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9AM–3PM

Reviews

Tony King

Sep 8, 2022

Wow the customer service here is amazing. Ora keeps the customers smiling and the line moving quickly. This place is outta the way but worth the drive. Thanks Ora!

Tracy Manes

Aug 25, 2022

The service was good, but they charged me $3 to print a label for a package with a prepaid return to Amazon. When I told them that other stores don't charge for that, she said that she was sorry and should have told me beforehand. Yes, I agree. She should have told me beforehand.

Mikia Bell

Aug 19, 2022

Horrible customer service, the rep was chewing gum and talking on the phone while attempting to assist me. I didn’t know if she was responding to me or the person on the other end of the phone! She then very rudely said that she couldn’t accept my package because I purchased insurance and she wasn’t signing for it! She gave me the address where I needed to go and ripped up whatever had already printed from her register! This happened today at or around 1:45pm!

Ariel Ledesma

Aug 2, 2022

I often used this location for notary services because it is conveniently located. The notary at this location, an African American lady, last name starts with a W, has a very poor attitude. She will never greet the customers and all you get from her in response to a good morning is a grunt, if you're lucky. I went to this location this morning to get a signature acknowledgement notarized. She flat out refused to do it. Not only that, she started ranting in a very rude manner about how she would not notarize copies of documents and the proceeded to go on an on about how "we have gotten in trouble by notarizing copies of documents", information which was absolutely not necessary to be shared with me, and further stating I should find somebody else to do it. And "I don't know how to tell you I cannot do this. I was in total shock. She made me feel like I was attempting to get her to do something unlawful. When all I wanted was to affix my signature on an original document and for her to bear witness. I am sure your revenues from notarial services are only a minimum portion of your total profits but I believe all customers should be treated with respect. I felt profoundly disrespected in my integrity. This lady desperately needs some customer service training, or find another job. Most of all, however, she needs to learn to treat others with respect.

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Questions & Answers

What time do they open store

Rebecca Rivas | Oct 18, 2018
Luis Romero | Oct 18, 2019

Usually 8am

This location looks empty, and althought the phone number is active, it has a mailbox that is full. If this locations is closed, you need to take it off the UPS web connect site.

Virginia Cox | Sep 17, 2022
The Sequel | Sep 17, 2022

It's a legit business unless you're speaking of recently like this past Monday

Is this location still open????

Michelle Schober | Aug 18, 2022
Jen Reyna | Aug 18, 2022

Yes

What time do they close every day?

Jorge Luis Orellana | May 20, 2022
Troy Grzymko | May 20, 2022

8a-6:30p Monday-Friday 9a-3p Saturday Closed Sunday

Good afternoon I would like to know if they have in the establishment a pakete that was not delivered to me is a kit of 27 llabes of heavy machinery at address 13949 Banmel nort houston zip code 77066 # apartment 1719 apartments willoben

Jose Gomes | Oct 18, 2019
Jason Stacy | Oct 17, 2020

Oh cousin, this is a UPS store: your apartment is 4 miles south ...

Do you notarize I-9 's

Elizabeth Harris | Oct 18, 2019
Jorge Luis Orellana | May 20, 2022

Banks and credit union have free notaries

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