Amegy Bank

BK Chills

This Amegy bank is pleasant and always helpful. The staff go above and beyond to help customers.

Beatriz Lira

Service is awful. They don’t acknowledge you just keep you waiting and hoping they will see you. Worse bank manager.

Shamsher Patel

Horrible service. Completely rude, lady named Tanya VP of something, told me that I have to pay a fee to get cash register change for my business. I have a business account here and she still seemed to not get it. Never in my life I have heard about a fee for a business account to get cash register change.

Silent Blessings

Haydee Elsaadi has horrible customer service, I have had this bank account for three weeks now. I have zelle myself from my alternate bank account to this account(amergy). The bank placed a hold on my account as I go to the bank to see why, Haydee Elsaadi she stated she will remove the block from my account. Once arrive the next day going thru the drive thru Haydee Elsaadi tells me to come inside the bank. As I arrive inside the branch which was on Friday she stated that the hold will be on my account until Monday. Over the weekend I spoke with customers service and they stated Haydee placed a blocked by on my account and my account was NEVER CLOSED to begin with. So today I went into the branch and tried to speak with Haydee to see what’s going on. She was very RUDE DISRESPECTFUL AND UNHELPFUL !!! Having no VAILD reason to place a block on my account. RACIAL PROFILING Once I left the branch I called the customer service and spoke with a agent and she STATED MY ACCOUNT ISNT CLOSED .. so I won’t recommend NOBODY TO THIS BRANCH HORRIBLE CUSTOMER SERICE OR JUST DONT DEAL WITH HAYDEE SHES NEEDS A TRAINING IN CUSTOMER